Prerequisites
Before you begin, make sure you have:
An active Scrunch account with Agent Traffic enabled
AWS Console access with appropriate permissions (see below)
At least one CloudFront distribution running
Your AWS Account ID (12-digit number)
Your AWS Canonical User ID (64-character hexadecimal string)
Required AWS Permissions
You’ll need the following permissions:
For CloudFront distributions:
cloudfront:GetDistributioncloudfront:GetDistributionConfigcloudfront:UpdateDistribution
For finding your AWS Canonical User ID (one-time):
Access to S3 console or AWS CLI
Or simply use an AWS Administrator account.
Overview
The setup process has four main steps that take about 15 minutes total:
Find your AWS Account ID (1 minute): Locate your 12-digit AWS account number
Find your AWS Canonical User ID (2 minutes): Retrieve your 64-character canonical ID from S3
Create your dedicated S3 bucket (2 minutes): Add your domain in Scrunch and automatically create your log bucket
Configure CloudFront logging (5 minutes per distribution): Enable Standard Logging on each CloudFront distribution
Note: Steps 1-3 are done once per Scrunch account. Step 4 is repeated for each CloudFront distribution you want to monitor.
Step 1: Find Your AWS Account ID
Your AWS Account ID is a 12-digit number that identifies your AWS account. Steps to get it: https://docs.aws.amazon.com/accounts/latest/reference/manage-acct-identifiers.html
Step 2: Find Your AWS Canonical User ID
Your AWS Canonical User ID is a 64-character hexadecimal string that CloudFront uses to grant access to S3 buckets for log delivery. Steps to get it in the same document as above: https://docs.aws.amazon.com/accounts/latest/reference/manage-acct-identifiers.html
Note: Make sure these accounts are the ones that your CloudFront distribution belongs to!
Step 3: Add Your Domain and Create Your S3 Bucket
Now you’ll use the Scrunch dashboard to add your domain and automatically create a dedicated S3 bucket for your CloudFront logs.
Log into your Scrunch account at app.scrunchai.com
Navigate to Agent Traffic from the main menu
Click the “+ Connect Site” button
Fill in the domain creation form:
Domain name: Enter the domain your CloudFront distribution’s serves (e.g:
example.com)Platform: Select “CloudFront”
You will see a “Connect New Site” modal:
Enter your AWS credentials:
AWS Account ID: Paste your 12-digit AWS Account ID (from Step 1)
AWS Canonical User ID: Paste your 64-character Canonical ID (from Step 2)
Press “Create Site”. At this step Scrunch will create an S3 bucket on our end for your brand. This is a one-time only requirement. Moving forward new domains can be added without this step.
Within a few seconds, Scrunch will:
Create a dedicated S3 bucket in our AWS account specifically for your logs
Configure the bucket with proper permissions for your AWS account to deliver CloudFront logs
Display your bucket name in the domain header (format:
scrunch-cloudfront-logs-XXXXX
6. You’ll be taken to your domain’s detail page (At which point the Bucket is Created). You can see the Bucket Name on that page now. This is what you need to use on the next steps. Write down your S3 bucket name - you’ll need it in Step 4.
Why do you need both IDs?
AWS Account ID: Identifies your AWS account
Canonical User ID: Allows CloudFront (which uses the canonical ID system) to write logs to the S3 bucket on your behalf
Step 4: Configure CloudFront Standard Logging
Now that your dedicated S3 bucket is created, configure each CloudFront distribution to send logs to it.
Repeat these steps for each CloudFront distribution you want to monitor:
4a: Open CloudFront Console
Log into the AWS Console
Navigate to CloudFront (search for “CloudFront” in the services menu)
Click on the distribution you want to integrate with Agent Traffic
4b: Navigate to Logging Settings
In your distribution’s details page, click on the “Logging” tab
Look for the “Standard log destinations” section
Click the “Add” button
4c: Configure Standard Logging
Fill in the logging configuration:
Destination type: Select “Amazon S3 (Legacy)”
Destination S3 Bucket: Enter your dedicated bucket ARN from Step 3.
The format is:
arn:aws:s3:::YOUR-BUCKET-NAMEExample: If your bucket name (shown in Scrunch dashboard) is
scrunch-cloudfront-logs-12345, enter:arn:aws:s3:::scrunch-cloudfront-logs-12345Log prefix: Enter your AWS Account ID (the 12-digit number from Step 1)
Example:
123456789012Leave all other settings as defaults
Click “Add” or “Save”
Important:
Use YOUR dedicated bucket name (displayed in Scrunch dashboard header)
Use YOUR AWS Account ID as the log prefix
Double-check the bucket ARN format:
arn:aws:s3:::bucket-name(three colons, no trailing slash)
4d: Verify Configuration
After saving:
You should see the logging configuration listed under “Standard log destinations”
The status should show as “Enabled” or “Active”
CloudFront will begin delivering logs within 15-60 minutes
If you see an “Access Denied” error, verify:
Your bucket ARN is correct and matches the name shown in Scrunch dashboard
You entered both AWS Account ID and Canonical User ID correctly in Step 3
Verifying Data Flow
After completing the setup:
Generate traffic: Visit your website to create some CloudFront requests
Wait for logs: CloudFront typically delivers logs to S3 within 15-60 minutes of the first request
Check Scrunch dashboard:
Log into Scrunch at app.scrunchai.com
Navigate to Agent Traffic
Select your domain from the list
You should see traffic data appearing within 1-2 hours of enabling logging
Your domain status will automatically update to “Active” once we’ve successfully imported your first batch of logs.
Adding Additional Domains/Distributions
If you have multiple CloudFront distributions (for different domains or environments):
Same AWS Account
If all your distributions are in the same AWS account:
You only need to create ONE S3 bucket (Step 3) per Scrunch account
The same bucket can receive logs from multiple CloudFront distributions
Simply repeat Step 4 for each additional distribution
Use the same bucket ARN and AWS Account ID for all distributions
Different AWS Accounts
If you have CloudFront distributions in multiple AWS accounts:
You’ll need to provide both AWS Account IDs and Canonical User IDs for each account
Contact Scrunch support to set up additional buckets for different AWS accounts
Each AWS account will deliver logs to the same shared bucket (we’ll configure permissions for each account)
Multiple Domains
For each additional domain you want to monitor:
Add the domain in Scrunch Agent Traffic dashboard
You don’t need to create a new S3 bucket - logs from all your domains go to the same bucket
Configure CloudFront logging (Step 4) for that domain’s distribution
Troubleshooting
“Access Denied” or “Permission Denied” when configuring CloudFront logging
This is the most common issue. Possible causes:
Incorrect AWS Canonical User ID: Double-check that you copied the full 64-character string (not your AWS Account ID)
Incorrect AWS Account ID: Verify you entered the 12-digit number correctly in Step 3
Typo in bucket ARN: Ensure the bucket ARN matches exactly what’s shown in Scrunch dashboard (check for extra spaces or typos)
Wrong bucket name: Make sure you’re using YOUR dedicated bucket name from Scrunch dashboard, not
scrunch-cloudfront-logs
Solution:
Go back to Scrunch dashboard and verify your bucket name in the site header
Try creating the bucket again in Step 3 if you think you entered incorrect AWS credentials
Verify the bucket ARN in CloudFront matches:
arn:aws:s3:::YOUR-EXACT-BUCKET-NAME
No data appearing in Scrunch dashboard
Check CloudFront logging status:
Go to CloudFront console → Your distribution → Logging tab
Verify that Standard logging shows as “Enabled”
Confirm the S3 bucket ARN matches your dedicated bucket (shown in Scrunch dashboard)
Confirm the log prefix is your AWS Account ID (12 digits)
Generate test traffic:
Visit your website multiple times from different browsers
Wait at least 60 minutes for logs to be delivered
CloudFront doesn’t deliver logs instantly - some delay is normal
Check Scrunch dashboard:
Navigate to Agent Traffic → Your domain
Look at the site status in the header
The S3 bucket name should be displayed
Domain status will change to “Active” once logs are processed
CloudFront shows logging enabled but no logs appearing
CloudFront only delivers logs when there’s actual traffic to your distribution
Very low-traffic sites may not generate log files frequently
Logs can take 15-60 minutes to appear after enabling logging
Some CloudFront distributions may batch logs and deliver them less frequently
Can’t find my AWS Canonical User ID
See Step 2 above for detailed instructions. Remember:
It’s a 64-character hexadecimal string (like
a1b2c3d4e5f6...)It’s different from your AWS Account ID
Found in S3 Console → Any bucket → Permissions → ACL
Can also get it via AWS CLI:
aws s3api list-buckets --query Owner.ID --output text
Bucket creation fails in Scrunch dashboard
If you see an error when clicking “Create Bucket” in Step 3:
Verify you entered both AWS Account ID (12 digits) and Canonical User ID (64 characters)
Check that both IDs are from the same AWS account
Ensure you have no typos or extra spaces
Try again - if it still fails, contact Scrunch support
Multiple distributions - do I need to set up each one?
Yes, you need to enable Standard Logging on each CloudFront distribution you want to monitor. However:
You only create ONE S3 bucket (Step 3) per Scrunch account
All your distributions use the same bucket ARN
The log prefix (your AWS Account ID) stays the same for all distributions
Each distribution’s logs are automatically routed to the correct domain in Scrunch
Important Notes
Security and Privacy
CloudFront Standard Logs do not include cookie data by default
Logs contain IP addresses, user agents, and request paths
All data is encrypted in transit and at rest
Scrunch only processes logs for domains you’ve explicitly added to Agent Traffic
Costs
Setting up CloudFront Standard Logging has no AWS costs for you:
CloudFront Standard Logs: Free (no additional charge from AWS)
S3 storage: The dedicated bucket is in Scrunch’s AWS account, not yours - no charges to you
S3 PUT requests: Minimal cost (typically $0.01-$0.50/month depending on traffic volume) charged to Scrunch, not you
No data transfer charges
Logging Delay
CloudFront delivers logs to S3 within 15-60 minutes of requests
Scrunch imports new logs every 15 minutes
Expect a total delay of 30-90 minutes from request to data appearing in your dashboard
This is normal behavior for CloudFront Standard Logs
Disabling Logging
To stop sending logs to Scrunch:
Go to CloudFront console → Your distribution → Logging tab
Find the “Standard log destinations” section
Click “Remove” or “Delete” next to the Scrunch logging configuration
Confirm the removal
Note: This won’t affect your CloudFront distribution’s functionality - it only stops log delivery.
Support
If you encounter any issues during setup:
Email: support@scrunchai.com
Live chat: Available in the Scrunch dashboard
Documentation: https://intercom.help/scrunchai
Account manager: Contact your dedicated account manager (enterprise customers)
When contacting support, please include:
Your AWS Account ID
The CloudFront distribution ID you’re trying to configure
Any error messages you’re seeing
Screenshots of your configuration (if applicable)
Summary Checklist
Use this checklist to track your progress:
Step 1: AWS Account ID (1 minute)
[ ] Logged into AWS Console
[ ] Found my 12-digit AWS Account ID
[ ] Copied and saved the Account ID
Step 2: AWS Canonical User ID (2 minutes)
[ ] Located my 64-character Canonical User ID using S3 Console or AWS CLI
[ ] Copied and saved the Canonical User ID
[ ] Verified it’s the 64-character hex string, not my Account ID
Step 3: Create S3 Bucket (2 minutes)
[ ] Logged into Scrunch at app.scrunchai.com
[ ] Navigated to Agent Traffic
[ ] Added my domain with “CloudFront” platform
[ ] Clicked “Create S3 Bucket” on the domain detail page
[ ] Entered both AWS Account ID and Canonical User ID
[ ] Successfully created bucket
[ ] Noted my bucket name displayed in site header (e.g.,
scrunch-cloudfront-logs-12345)
Step 4: Configure CloudFront Logging (5 minutes per distribution)
For each CloudFront distribution:
[ ] Opened CloudFront console and selected distribution
[ ] Navigated to Logging tab → Standard log destinations
[ ] Clicked “Add” to create new logging configuration
[ ] Added S3 logging configuration:
[ ] Destination type: Amazon S3 (Legacy)
[ ] S3 bucket ARN:
arn:aws:s3:::MY-BUCKET-NAME(from Step 3)[ ] Log prefix: My AWS Account ID (from Step 1)
[ ] Saved configuration successfully (no “Access Denied” errors)
[ ] Verified logging shows as “Enabled”
Verification
[ ] Generated test traffic to website (visited site multiple times)
[ ] Waited 1-2 hours for logs to be delivered and processed
[ ] Checked Scrunch Agent Traffic dashboard
[ ] Verified domain status changed to “Active”
[ ] Confirmed bot traffic data is appearing
For Additional Distributions
[ ] Repeated Step 4 for each additional CloudFront distribution
[ ] Used the same bucket ARN and AWS Account ID for all distributions
[ ] Verified each domain is added in Scrunch Agent Traffic
