What is a contact card?

A contact card, or virtual contact card, lets you send your contact information in a format that other programs, such as a customer's mobile phone, can read easily.

Including your pharmacy's contact card in messages lets customers save your details to their phone automatically, rather than entering each field manually. Manual entry is a barrier to saving the information at all, so the contact card makes it far more likely customers keep your details.

Set up the contact card

Scrypt automatically uses the pharmacy information saved on your settings page. Make sure your details are correct and click save.

The contact card contains the following information:

Pharmacy name
Address
Phone number
Fax
Email
Website
Facebook
Instagram
Pharmacy logo

Note: for the contact card to send correctly, the pharmacy name must contain only alphanumeric characters and these accepted symbols: & - , '

Click the button below to check your pharmacy's information. Remember to click save after you update it.

Check my pharmacy's information

Send the contact card to customers

To send the contact card, create a message template and include the merge tag <<ContactVCard>> in it.

Here is an example template you could create:

Hi <<FirstName>>,

Thanks for visiting <<PharmacyName>> today. I have included our contact details as a contact card in the link below. Please save us to your address book for future reference. If you need any future medication or health advice, you can reply to this SMS number or call the store on <<PharmacyPhone>>.

<<ContactVCard>>

Hope to see you again soon,
Your Pharmacist @ <<PharmacyName>>

You can reuse this template in future to make communicating with customers easier. Click the button below to go to your communication settings.

Go to Communication Settings

Helpful tips

Here are three ways to make the best use of your contact card.

Send this message to newly visiting customers via Scrypt Notify's new customer welcome message.

Update this template by going to Communications > Settings > Custom messages tab > Default messages > Edit "New Customer Welcome Message".

Send this to many new customers via Advanced Search and Bulk Communications.

Advanced Search > Dispense Search: open the Engagement option and select the desired date range for "First visit from/to".

Bulk Communications: use your contact card template to send the message to all customers who appeared in the Advanced Search results.

Send this message to customers when required by selecting your contact card template while writing a message to a customer.

Need more help?

Contact the Scrypt support team at support@scrypt.com.au or 1800 SCRYPT (727 978).

Send your pharmacy contact card