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Complete a payment using Scrypt Pay

A step-by-step guide for customers on how to pay a Scrypt Pay payment request.

Written by Scrypt Support

Your pharmacy can send payment requests to your mobile phone. Follow the steps below to complete your payment.

Steps

1. Open the SMS and tap the link

You will receive an SMS from SCRYPTPAY with your payment details and a link. The link looks similar to https://checkout.scrypt.com.au/<code>/view. Tap the link to begin.

2. Confirm the pharmacy details

Check the details of the pharmacy that requested the payment, then tap Pay for my order to continue.

3. Review your invoice

Review your itemised invoice and pricing, then tap Continue to Payment.

4. Enter your card details

Enter your credit card details to validate your card, then tap Confirm & Pay. Only Visa and Mastercard are accepted at this stage.

5. Save your receipt

Scroll down and tap View Receipt or Email receipt to save a copy for your records.

You have now completed a safe and secure remote payment to your pharmacy with Scrypt Pay.

Frequently asked questions

I did not receive the SCRYPTPAY SMS

If you have not received the SMS from SCRYPTPAY, ask your pharmacy to send a new request to your mobile number.

I received a notification of an SMS from SCRYPTPAY, but it is not in my message history

If you use an iOS device, such as an iPhone, a settings update may automatically delete verification codes in Messages and Mail after they are used. To turn this off:

  1. Go to Settings and search for AutoFill & Passwords.

  2. Find Verification Codes and the Delete After Use toggle.

  3. Tap the toggle to turn it off.

  4. Ask the pharmacy to resend the SMS.

Still having trouble?

If you are a customer of the pharmacy, please contact your connected pharmacy for assistance. If you are unsure how to do this, follow the steps on how to find your connected pharmacy details.

If you are a staff member of a pharmacy and need technical assistance, contact the Scrypt support team.

Need more help?

Contact the Scrypt support team at support@scrypt.com.au or 1800 SCRYPT (727 978).

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