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Supplier Basics: Finalising Orders

How to let your customers know their order is on the way.

Matt Henton avatar
Written by Matt Henton
Updated over 5 months ago

Finalising an Order

Once orders are ready to ship they will beed to be finalised to let your customers know they are on there way.

Direct Orders

  1. Find and select the order you want to finalise in the list.

  2. Use Finalise to start that process

  3. Optionally update the Delivery Date (if this has changed) to let your customer know when the delivery will take place.

  4. Optionally enter a PO number if you have it

  5. Optionally choose if the order has been paid (Sellar will automatically update this if they have through Stripe)

  6. Once you press Finalised you can't go back. Your Customer will get an email to let them know their order is finalised.

Courier Orders

  1. Find and select the order you want to finalise in the list.

  2. Use Finalise to start that process.

  3. Optionally update the Collection and Delivery Date (if this has changed) to let your customer know when the delivery will take place.

  4. Optionally enter a PO number if you have it

  5. Optionally choose if the order has been paid (Sellar will automatically update this if they have through Stripe)

  6. Choose the type of shipping for this order:

UPS - The only option for larger products such as kegs and casks.

Parcel Force - For small pack, bottles and cans.

Your own courier - select if you are using your own instead of Sellar Shipping

Find out more about Sellar Shipping here and its charges here.

7. Once you press Finalised you can't go back. Your Customer will get an email to let them know their order is finalised.

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