Balances can show up incorrectly from time to time. If the balance of a liability account is incorrect, first try checking the balance with Plaid instead of Method or Spinwheel.
Click on the account
Go to Settings by clicking the 3 dots in the upper right corner of the rule page
Flip the switch for Fetch balance with Plaid
Follow the prompts in the Plaid screen
If you've tried all the above troubleshooting and you're balance is still incorrect, send us a message with the following information:
Financial institution name
Type of account(s): checking, savings, credit card, etc.)
Correct balance