The key features which enable Service Geeni mobile users to create QR codes from equipment details and print them using the Zebra printer library integrated into the app.
This functionality also allows customer portal users to retrieve equipment details by scanning a QR code.
This article explains the key features and design considerations for enabling mobile users to create QR codes from equipment details and print them using the Zebra printer library integrated into the app.
What is it?
A new feature in our mobile app that lets you generate a QR code from equipment details and print it using the Zebra printer library.
How does it work?
Integration: The Zebra printer library is integrated into our mobile app.
Configuration: This feature is configurable and can be enabled or disabled as needed.
Generate QR Code:
A new button will be added to the equipment details tab in the app.
When you click “Generate QR,” the app retrieves the Equipment ID.
A QR code is generated for this URL.
Print QR Code
The generated QR code can be printed using the Zebra printer.
If the printer is not available the following message will be displayed.
In order to make the printer visible to the device the following permission needs to be enabled from the mobile device settings.
Accessing Equipment Details via QR Code
What is it?
A feature that allows you to scan a QR code with your camera and access detailed information about your equipment directly from our customer portal.
How does it work?
1. Scan QR Code: Use your camera to scan the QR code.
2. Open Link: The scanned QR code opens a link to the specific equipment page.
3. View Details: The equipment page displays comprehensive details
4. User can take the following actions from this page
Raise a New Job: The user will be redirected to the login for the customer portal to raise a new job for this equipment
Email: User will be redirected to the email app in their phone with a prefilled email of the company
Phone: User can find the phone number to call the company
Finding a Zebra printer to suit your needs.
Also see FAQ's