This article explains how to manually post charges from Event Temple to MEWS, including sending menu items, line items, and packages as MEWS orders.
Overview
You can send charges from Event Temple to MEWS in two main ways:
From the Booking Summary page (Post Charges action)
From the Line Items tab (batch action)
Both methods create an order in MEWS for the selected customer or paymaster.
Method 1: Post Charges from the Booking Summary Page
Use this method when working directly from a booking.
Steps
Open the Booking Summary page
Click Actions
Select Post Charges
Select or confirm the Contact (auto-filled if contact sync is enabled)
Select the Service in MEWS
Select the relevant Event(s)
(Optional) Add notes
Click Post Charges
Important Notes
If you later add more items to the event, you can repost them, but this will create a separate MEWS order.
This method is best used when posting all charges tied to a specific event at once.
Method 2: Send Menu Items or Line Items to MEWS (Batch Action)
Use this method when selecting individual items or working from the Line Items tab.
Steps
Select the Menu Items or Line Items you want to send
Click the Send to MEWS batch action
Click Apply
Select the relevant MEWS Service
Set the Consumption Date
If not set, the current date/time will be used
Must be within MEWS editable history interval
(Optional) Add notes
Click Create Order
Advanced Options
Posting Items as a Package
Use this when multiple items should appear as a single line item in MEWS.
Requirements in MEWS:
Service must have “Bill as Package” enabled
Steps
Select package items
Choose Send to MEWS batch action
Ensure Paymaster is selected
Select MEWS service with Bill as Package enabled
Add optional notes
Adjust consumption date if needed
Click Create Order
Result: Items are posted as one consolidated line item in MEWS.
Posting Items as Separate Line Items
Use this when each item should appear individually on the MEWS invoice.
Requirements in MEWS:
Service must have “Has expanded bill items” enabled
Steps
Select items
Click Send to MEWS
Select service with expanded bill items enabled
Adjust consumption date if needed
Click Create Order
Result: Each item appears as a separate line item in MEWS.
Managing Posted Charges (Line Items Tab)
In the Line Items tab:
The cloud sync icon indicates whether items have been sent to MEWS
Green icon = Posted (shows "Posted to PMS" on hover)
Red icon = Not posted (shows "Not posted to PMS" on hover)
Once posted, you can expand the row via the dropdown arrow to access a link to the corresponding MEWS order
Important Considerations
Once posted to MEWS, items are locked in Event Temple (cannot be edited or deleted)
Best practice: post charges after items are finalized
Menu items must have a tax assigned or posting will fail
MEWS does not support 0.5 units
Each MEWS order supports only one consumption time
Menu item names must be under 255 characters
Packages cannot be modified after posting (including attendee changes)
Automatic posting does not support package mode