While editing a Room Block in Event Temple you can now check the live availability of your room types in Mews.

Depending on your settings, either the "Create on PMS" box will be selected by default when creating a new booking or group, or the room block will sync automatically when the status is set to Lead, Tentative, or Definite.

Once the sync is successful, new buttons will be available.

View in PMS - This will open a new tab taking you directly to the "Availability Block" in Mews that corresponds to this Room Block.

Fetch from PMS - This will run the sync again and ensure that all this Room Block information is up to date in both systems.

Once a Room Block is synced with Mews, all reservations created on it will be automatically counted towards the pickup values shown in Event Temple.

On an hourly basis, Event Temple checks Mews for:

Either of these will trigger the group to be completely re-synced in Event Temple.

If in doubt, the Room Block can be manually synced using the Fetch from PMS button listed in the steps above.

Within your PMS Integration Settings you can map Market Segments to a Rate. When creating a Group, the rate will be automatically set based on the Account’s market segment.

Whether you choose the above option or not, you will still be able to manually select a rate at the time of creating a Room Block, if you prefer.

When creating your Room Block you have the option to click on "Edit Rooms and Rates" once you have selected your MEWS Rate.

From this window, you can specify the rate for each room type. Please note that pricing can only be set for Single Occupancy at this stage. When managing rooms under the Reservations tab, you’ll be able to adjust the price for each occupancy level.

To set different rates for specific dates, use the +Add Override Rate option.

Guestroom rates from MEWS are pulled into Event Temple as either tax-inclusive or tax-exclusive, based on your settings in MEWS.

If your MEWS account is set to tax-inclusive, Event Temple will receive all guestroom prices as tax-inclusive. All guestroom taxes are configured in MEWS and cannot be overridden in Event Temple.

You do not need to set tax values in this window, as the tax settings on the rate code in MEWS will always take precedence. If you need to make changes to the tax applied to this rate, please manage those updates directly in MEWS .

Leave this field empty - taxes will be set and managed entirely within MEWS.

This process will generally be for existing Mews customers linking to a new Event Temple account. Our recommendation for existing accounts is adding Room Blocks directly in Event Temple.

Admin users can then batch sync the Groups in Settings:

When a group’s availability blocks are picked up — aka reservations are created for it in Mews or Event Temple — those pickups will now automatically appear on the Room Block back in Event Temple!
​

Notes:

For more information on how to work with Pick up and Reservations please see this article here:

The checkbox behaves as follows:

If pickup fails to sync from the PMS, the checkbox will remain unchecked—helping surface potential sync issues.

Read more about the feature "Pickup Complete" in the article linked below:

When cloning a Room Block that is synced to Mews, you have the option to include:

Important: When a Room Block is cloned:

You will see the following error message:

“Sync with PMS failed: Rate is required when syncing with Mews”

Additionally, the Number of Rooms Picked Up field will display the number of rooms picked up from the previous booking.

Note: The rooms are not yet picked up in Mews since the Room Block is not synced.

Once saved, the Room Block will be successfully synced to Mews, and you can proceed with picking up reservations.

When updating a Room Block to Lost it will automatically change the Room Block Status to Lost & cancel the Availability Block in Mews. We automatically set the canceled reason as “Other” with a note “Canceled in ET”

When changing the status of a group synced with Mews to lost and then saving, you will get a prompt to cancel the reservations:

When changing the status of a Booking to Lost, you will see a Reservations Cancellation section at the bottom of the status options:

Both of these options will only be visible if there are active Reservations synced to the Booking (Inquired, Optional, Confirmed). Both options are mandatory meaning you cannot change the status of a group to lost without cancelling the reservations as this results in an error.

Overbooking the blocked rooms for a Room Block that is syncing/synced to Mews will display an overbooking warning before saving

When syncing a group with Mews or saving a synced Room Block, the system now checks the number of rooms blocked against the actual availability. If the group’s blocked room amounts exceed availability, a pop-up will appear listing the affected room types, dates, the quantity blocked, and the number of rooms available.

You can choose “Continue” to proceed with saving or “Cancel” to return and adjust the blocked amounts.

This warning will only appear when the blocked amount has been changed in the room grid and only for groups syncing/synced with Mews. Groups not synced with Mews will not display any warnings.

Please click on Link below to view our Event Temple x MEWS Masterclass

Regularity of the Background Sync

Either of these will trigger the Group to be completely re-synced in Event Temple. If in doubt, the Group can be manually synced using the Fetch from PMS button listed in the steps above.