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Why Is the Option to Cancel My Reservations Not Showing?

Written by Morgaine Minshall

Related Questions:

  • I changed my booking to Lost but it's not giving me the option to cancel the reservations on it, why?

  • I have reservations made with Mews but I can't cancel them when I change my booking to a lost status

Answer:

Changing the status of a Booking to Lost will give you the option to Cancel your Reservations and charge a cancellation fee. This option will only appear if your Booking has Optional or Confirmed Reservations. Reservations that have a Processed status cannot be cancelled.

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