If your gift card doesn't work :
Check the code: Make sure you're using the correct code, made up of 12 uppercase characters (numbers and letters).
Follow these steps to use your gift card:
Select the desired experience.
Choose a date.
At checkout, enter your gift card number in the “Promotional code” section.
If the code is not accepted, there are two possibilities:
Balance sold out: You may have already used up the entire balance of your gift card.
First-generation gift card: If you have a first-generation gift card, use this link to reserve: https://joinsezame.com/gift?id=XXXXXXXXXXXX. Remplacez the 12 “X” by your card number.