Conditions
Your gift card is valid for 1 year from the date of purchase.
It can be used for any experience available on our website.
Please note: a reservation is required to enjoy the experience. Your gift card alone does not count as a booking.
How to use it
To use your gift card and book your experience:
Choose the experience of your choice.
Click “Book” and follow the steps.
At the payment step, enter your gift card number in the “Promo code” field.
Confirm your payment — the amount will be automatically deducted.
If the experience costs more or less than the gift card
If the experience is more expensive than the value of the gift card, you can pay the difference with a credit or debit card.
If the experience costs less, the remaining balance will stay on your gift card and can be used later.
Accessing your gift card
To view the digital version of your gift card, including all details (validity date, recommended experience, remaining balance), use the link below and replace the “X” characters with your gift card number:
https://joinsezame.com/gift-card/XXXXXXXXXXXX
Lost card: what to do?
If you’ve lost your gift card number:
Please contact us using the email address used for the purchase. We’ll help you retrieve it.