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Why am I locked out of Saved Forms?

Updated over 2 months ago

Need to access a saved form in Safe Food Pro app? If it asks for a PIN, it's because we protect employee privacy by restricting access to confidential forms.


The forms with Restricted Access are:

  • Incident Forms.

  • Staff Sickness Forms.

  • Training Forms.

To have access to these you have to be set up as either:

  • Administrator.

  • Manager.

  • Tablet (Manager).

  • The person who completed the form will also have access.

To Access these forms:

  1. Log in to the Safe Food Pro App.

  2. Go to Saved Forms.

  3. Click the Restricted form you want to view/edit.

  4. Enter your PIN.

  5. Done

Note: If you still can't get in, you'll need to double-check what user role you have been set up with.

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