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How long does it take for a problem to be resolved?

Omar avatar
Written by Omar
Updated over 11 months ago

The resolution time varies based on the severity of the issue. For each reported issue, we will provide you with a communicated timeframe for resolution.

Good to know:

  • When submitting a ticket, please remember to include the suggested documents to facilitate a quicker resolution.

  • If your ticket has been automatically closed, you can always reach out to us to reopen it, and we will establish a new timeline for resolution.

  • If your issue happens to take longer than anticipated, we will keep you informed and updated throughout the process.

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