Skip to main content

How long does it take for a problem to be resolved?

TRU avatar
Written by TRU
Updated over 5 months ago

The resolution time varies based on the severity of the issue. For each reported issue, we will provide you with a communicated timeframe for resolution.

Good to know:

  • When submitting a ticket, please remember to include the suggested documents to facilitate a quicker resolution.

  • If your ticket has been automatically closed, you can always reach out to us to reopen it, and we will establish a new timeline for resolution.

  • If your issue happens to take longer than anticipated, we will keep you informed and updated throughout the process.

Did this answer your question?