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Settings: Venues & Spaces

Create and manage venues you have access to. Venues can be managed internally by your staff or set to be hireable via sheepApp.

Joe Jeffries avatar
Written by Joe Jeffries
Updated over 2 years ago

Your current venues can be found in the sheep settings section. Go to settings.sheepcrm.com and log in to your CRM user account if not already. From the settings section, click on the spaces tab in the navigation and click on the venues option to view your existing venues.

Adding a new venue

To add a new venue, click on the add venue button located in the top right of the existing venues list. This will bring up a blank sidepanel with the following fields:

Name

Enter the name of the venue, which will be visible to front-end users.

Short Description

Outline the venue, this should be a short and clear as possible.

Full Description

Enter an in-depth description of the venue, including the facilities included in the venue and any additional information that will be useful to potential bookers. Use as much detail as possible to help promote the venue.

Tags

For internal use, mark the venue with tags to help search and identify it more easily.

Manage Availability

If you want to manage the availability for this venue either in sheepCRM or through the self-service app you will want to select "yes". Please note that if you select "no" for this, the venue will appear in the Other Venues section underneath the rest of your manageable venues and you will be unable to create or manage bookings.

Disable Clash Detection

By default Sheep will stop you or a front-end user double booking a venue. If this venue can legitimately be double booked or used by more than one user, disable clash detection and Sheep will allow this venue to be double-booked.

Connect Google Calendar

If you have an existing Google Calendar that you would like to import into this Venue, select "yes". Please note that you must connect your Google Account to sheepCRM first in your integrations settings.

Calendar colour

If you want to set a specific colour for this Venue, select a colour from the available options. Please note that if no colour is selected Sheep will pick a colour at random.

Capacity

For internal use, enter the max capacity for the venue.

Available facilities

Start typing to view and select facilities from the generated list. These facilities will appear on the venue information page in the self-service app. Additional facilities can be created by typing a new phrase and clicked on the generated option.

Hire Cost (for reference)

Enter a price value to display on the self-service app. This is generally a stand-alone price (£40.00) but could also include extra information (£40.00 ph). The app will automatically put a 'from' in front.

Opening Time

For internal use, enter the opening time for the venue.

Closing Time

For internal use, enter the closing time for the venue.

Location

Enter the full address of the venue, this will be present on email confirmations to help users find the venue.

Photo & Secondary Photos

Upload images to showcase or promote the venue. Ideally, these should be landscape and in JPEG format.

Short-term Hireability

If you wish for the venue to be available for reservations and enquiries by front-end users through the self-service app, select "yes". If you select "no" and have Manage Availability set to "yes", you will still be able to create and manage bookings inside sheepCRM.

Allow/enforce enquiries

If you would like front-end users to only be able to make full reservations for the venue, select "Full Reservations" only. If you prefer users to make non-binding enquiries that you can manually approve, select "Enquiries" only. If you are happy for users to perform either, select "Both".

Edit an existing venue

From the existing venues list, scroll down to the desired venue and click on the name or the edit icon located to the right of the type to bring up a sidepanel with the current data. For more information on each field, please see the adding a new venue topic above.

Viewing / Managing Reservations and Enquiries

To view and manage reservations and enquiries made through the self-service app, please read this article with more information: https://intercom.help/sheepcrm/en/articles/4379993-venue-hire-creating-managing-bookings

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