This guide shows you how to send a booking request to your tutor. If they've already sent you a booking request, see this guide on how to accept it.
Accessing the Booking Page
Head to your Messages page and click the 'Book a Lesson' button near the tutor's name.
Alternatively, click 'Book a Session' on their profile page:
Or, click on 'Make a Booking' on your bookings page and search for the tutor by name.
Select Your Subject
Now select the subject and level for your lesson from the dropdown.
Choose the Booking Type
Choose from the 2 types of sessions we offer that best suit your needs:
Regular Lessons - Choose weekly, twice-weekly or fortnightly sessions on a regular basis. Once accepted by the tutor, these will renew indefinitely until one side cancels all sessions.
Flexible Lessons - Choose one or multiple one-off dates and times. Once accepted by the tutor, all sessions within the flexible booking are confirmed.
Select A Payment Method
You can add a new payment method here or select an existing card.
Don't worry! We won't take any payments for lessons until the booking has been confirmed by the tutor. We only take payments 24 hours before each lesson, too. Here's our full guide on how payments work.
Submit your request
Finally, click 'Request Booking' to send it to the tutor where it will stay in Pending Bookings until accepted. You can make any last-minute edits to the request from there too.
Once the tutor has accepted this invitation, the lesson will be ready to go ahead and payment will be taken 24 hours in advance of the lesson start time.
Special Requests
If the only time you can have a lesson is not available on the tutor's calendar, please message them as they may be able to still accommodate you.
The tutor can also book a lesson from their side which works in exactly the same way - just don't forget this means you’ll have to log in and accept it!
Tutors also have the option to set a custom rate for the lesson when booking if they wish to offer a promotion for the selected sessions. Students can only book at a tutor's advertised rate.
Once a lesson is confirmed and ready to go ahead, it will show on your Bookings page 🎉. This is also where you will be able to edit or cancel your confirmed bookings.