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Adding or Changing Payment Methods
Adding or Changing Payment Methods

How to add, change and remove a payment method

Russell Kilgour avatar
Written by Russell Kilgour
Updated over a year ago

Changing a Payment Method on an Existing Booking

If your payment card has changed or expired, you can easily update your existing booking to a new payment method.

  1. Go to your Bookings page.

  2. Click the green "Edit" button.

  • Click 'Update' in the payment method section.

  • You can then select another payment method if you have one or click Add New.

  • The payment method that will be used will contain a green tick.

  • Click 'Update' to confirm the change.

  • If the payment for the booking had failed, we'll re-attempt payment when you add a new payment method.


Removing a Payment Method

  • Visit your profile settings.

  • Under 'My Profile' in the left-hand toolbar, click 'Payment Methods'

  • You will then be able to add or remove payment methods from here.

    Take note: You will not be allowed to remove a payment method if you have an active booking using that method for payments.

    Please add a new payment method and replace the old payment method on the 'edit booking' page first, then return to the payment method page to remove it.

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