To make updates to your account details, head over to the 'My Account' section within the Cashier. For your convenience, you can quickly access it with the button below:
In this section, you’ll be able to view your account information, but please note that not all details are editable directly for security reasons. You can update certain items like your profile picture, preferred language, and password directly within your account settings.
For changes that require further verification—such as updates to your identity or address—you’ll need to reach out to our Support Team by emailing support@shinywilds.com. To ensure a smooth and accurate process, please include the following information in your request:
Full Name
Username
Date of Birth
Current Information (to be changed)
New Information (to be updated)
If the requested change relates to your identity or address, additional documents such as proof of identity or proof of address will be required.
For any other specific requests or if you need further assistance, our Support Team is here to help. Don’t hesitate to get in touch, and we’ll be glad to assist you with your account updates!