Overview
Shipwell is excited to announce the launch of FCL Shipments, providing comprehensive visibility and management capabilities for your ocean freight operations. This new mode enables you to create, track, and manage FCL shipments with real-time container tracking from origin to destination, while leveraging negotiated contract rates, managing invoices with ocean-specific accessorials, and maintaining complete documentation directly on shipment records. To enable FCL container tracking visibility, please engage with your Customer Success Manager. This service may require additional charges to your base subscription.
Key Features
Create FCL Shipments via Web UI and API Build FCL shipments using our intuitive interface or programmatically through APIs, giving you flexibility in how you manage your ocean freight operations.
Real-Time Container Tracking Monitor container movements from origin to destination with automatic updates from ocean carriers, reducing manual tracking efforts and improving visibility across your supply chain.
Ocean-Specific Statuses Track containers through detailed lifecycle stages including origin events, transshipment, discharge, terminal availability, and empty returns, providing clarity on exactly where containers are in their journey.
Tracking Status Indicators Know immediately when tracking has successfully started with dedicated status events (Locating, Tracked, Error), eliminating uncertainty about whether your containers are being monitored.
Ocean Carrier Management Create carrier profiles and leverage negotiated contract rates directly in Shipwell, streamlining rate management and ensuring accurate pricing for your FCL freight.
Settlement for FCL Invoices Manage carrier invoices with ocean-specific accessorials, match costs to shipments, and reconcile charges against quoted rates, improving financial accuracy and reducing billing discrepancies.
Document Management Upload and store bills of lading, customs documents, and shipping certificates directly on shipment records, maintaining a complete audit trail and ensuring compliance documentation is easily accessible.
Ocean-Specific Accessorials Capture industry-standard charges including Terminal Handling Charges (THC), Bunker Adjustment Factor (BAF), Peak Season Surcharge (PSS), and seven additional accessorial types, ensuring complete cost visibility.
Dashboard Enhancements Filter and search by MBOL and Ocean SCAC codes with new reference types and ocean-specific status filters, making it easier to find and manage your FCL shipments.
Compass Integration View ocean shipment milestones and monitor exceptions across your ocean freight operations, enabling proactive management of potential issues.
Analytics Support Leverage your existing reports to filter on this new FCL mode.
How it Works
Create Your FCL Shipment: Easily create new FCL shipments within the Shipwell platform using our intuitive interface or APIs.
Enter MBOL: Provide the Master Bill of Lading (MBOL) number and container details for your shipment to initiate tracking.
Please note that tracking will only initiate if the following occurs:
MBOL provided
MBOL + Container ID + SCAC
Tracking by HBOL (typically provided by a freight forwarder) is not currently supported.
Track in Real Time: Monitor your container's progress with real-time updates and notifications throughout its journey.
Access Detailed Insights: View comprehensive tracking information, including origin, transshipment ports, discharge location, terminal availability, estimated arrival times, and more.
Manage Costs: Leverage ocean-specific accessorials, contract integration, and settlement features to manage invoices and costs.
Creating FCL Shipments
Shipwell has introduced FCL shipments with the same user-friendly interface as our other supported modes. Users can also create shipments via our API suite. Mode, Equipment, Service Level and Movement Type auto populate, but can be adjusted by the user.
Note: Building FCL shipments directly from orders will be supported in a future release.
Initiating Container Tracking
Once an FCL shipment is created in the Shipwell system and a valid MBOL is supplied, container tracking will begin automatically once updates are available from the ocean carriers.
This tracking field is located in the shipment details page in the References section and must be filled in with a valid MBOL for tracking to begin. The system validates the MBOL format before allowing you to save the value. Once tracking has started, the system will automatically receive updates throughout the container's lifecycle. Note that this tracking information is also available through our APIs.
Container Tracking Updates
All updates and key milestones related to your ocean shipments will be displayed on the Shipment Tracking tab. You can expect to see updates as your container moves through various stages of its journey.
Tracking Status Events
Before container movement updates begin, you'll see tracking status indicators:
Event | Description | Timeline Event Card |
Locating | Locating MBOL tracking details | Tracking Requested |
Tracked | Successful tracking on MBOL details | Tracking Started |
Error | Error tracking on MBOL details, such as MBOL not found. | Tracking Error |
ETA Update | ETA has been updated due to schedule changes | ETA Changed |
Container Movement Events
The following table lists ocean-specific event codes, descriptions, and their impact on shipment status throughout the container's journey:
Origin Events
Shipment Status | Timeline Display | Description |
Empty Outgated - Origin | Outgated - Origin | Container empty outgated to shipper at origin |
Full Ingated - Origin | Ingated - Origin | Container full ingated from shipper at origin |
Loaded on Barge - Origin | Loaded - Barge - Origin | Container loaded onto barge at origin |
Barge Departed - Origin | Departed - Barge - Origin | Barge departed from origin port |
Barge Arrived - Origin | Arrived - Barge - Origin | Barge berthed at origin port |
Discharged from Barge - Origin | Discharged - Barge - Origin | Barge discharged from origin port |
Loaded - Origin | Loaded - Origin | Container loaded onto vessel at origin port |
Departed - Origin | Departed - Origin | Vessel departed from origin port |
Transshipment Events
Shipment Status | Timeline Display | Description |
Arrived - Transshipment | Arrived - Transshipment | Vessel arrived at transshipment port. |
Berthed - Transshipment | Berthed - Transshipment | Vessel berthed at transshipment port |
Discharged - Transshipment | Discharged - Transshipment | Container has discharged at transhipment port |
Loaded - Transshipment | Loaded - Transshipment | Container has loaded at transhipment port |
Departed - Transshipment | Departed - Transshipment | Vessel departed from transshipment port |
Discharge Events
Shipment Status | Timeline Display | Description |
Arrived - Discharge | Arrived - Discharge | Vessel arrived at final port of discharge |
Berthed - Discharge | Berthed - Discharge | Vessel berthed at final port of discharge |
Discharged | Discharged - Discharge | Container discharged from vessel at final port of discharge |
Loaded on Barge - Discharge | Loaded - Barge - Discharge | Container loaded onto barge at port of discharge |
Barge Departed - Discharge | Departed - Barge - Discharge | Barge departed from port of discharge to final destination |
Barge Arrived - Discharge | Arrived - Barge - Discharge | Barge berthed at final destination |
Discharged from Barge - Discharge | Discharged - Barge - Discharge | Container discharged from barge at final destination |
Terminal and Facility Events
Shipment Status | Timeline Display | Description |
Available - Terminal | Available - Terminal | Container available for pickup at terminal |
Full Outgated - Terminal | Outgated - Terminal | Container full outgated from terminal |
Available - off dock facility | Available - Off Dock Facility | Container full ingated at off-dock facility |
Available - off dock facility | Available - Off Dock Facility | Container available for pickup at off-dock facility |
Full Outgated - Off dock facility | Outgated - Off Dock Facility | Container full outgated from off-dock facility |
Trucker Yard Events
Shipment Status | Timeline Display | Description |
Available - trucker yard | Available - Trucker Yard | Container full dropped off at trucker yard |
Available - trucker yard | Available - Trucker Yard | Container full picked up from trucker yard |
Empty Container Return Events
Shipment Status | Timeline Display | Description |
Ready for Pick up - final destination | Ready for Pick up | Empty container available for pickup at final destination |
Empty Picked up - final destination | Picked up | Empty container picked up at final destination |
Ready for Pick up - trucker yard | Ready for Pick up - Trucker Yard | Empty container dropped off at trucker yard |
Empty Picked up - trucker yard | Picked up - Trucker Yard | Empty container picked up from trucker yard |
Empty Returned | Returned | Empty container returned |
Shipment Status Updates
FCL mode includes comprehensive shipment statuses organized by container lifecycle stage and color-coded to help with selection and exception management. These statuses automatically update as real-time visibility events occur, dependent on the ocean carrier's adherence to the event standard.
Supported Ocean Carriers
Ocean Carrier | Ocean Carrier SCAC |
American Presidents Line | APLU |
ANL | ANNU, ANLC |
Arkas Line | AXVJ |
Atlantic Container Line | ACLU |
CMA-CGM | CMDU |
CNC | CHNL, 42NY, AAA4 |
COSCO | COSU |
Crowley | CWPN, COSN, CWQN, CQLQ, CLAM, CAMN, CWYG, CMSN, CWSP, CWPS, CPRC, CMCU, CWLQ |
CU Lines | CULV |
Dole Ocean Cargo Express | DOLQ |
ECU WorldWide | ECUI |
ESL | ESLC, EMIV |
Evergreen | EGLV, EVRG |
Grimaldi Lines | GRIU, GESM, GDSL, GMGO |
Hamburg-Sud | SUDU |
Hapag-Lloyd | HLCU, HLUS |
Hede | HDUJ |
Hellmann Worldwide Logistics | POLN |
Hyundai Merchant Marine (HMM) | HDMU |
Independent Container Lines | IILU |
KMTC | KMTC, KORP, KMTU |
Maersk | MAEU |
Marfret | MFUS |
Matson | MATS |
MSC | MEDU |
Ocean Network Express | ONEY |
OOCL | OOLU |
Pacific International Lines | PABV |
Pasha Hawaii | PHHD |
Safmarine | SAFM |
Sea Lead | SJHH |
Seaboard Marine | SMLU |
Sealand Maersk | SEAU |
Seth Shipping | SSPH |
Sinokor | SNKO |
Sinotrans | SNLF, 12IH |
SITC | SITG |
SM Line | SMLM |
Swire | SSES, SSEH, CSEH, CSES, UWLD |
TOTE Maritime | TOTE, TMGT |
TS Lines | TXZJ, TSYN |
Turkon | TRKU |
Wan Hai | WHLC, WHLU |
Westwood Shipping Lines | WWSU, SSBF, QWJA |
Yang Ming | YMLU, YMPR, YMJA |
ZIM | ZIMU |
Mapped Container Updates
As location updates are received, the latest location will be updated on the shipment tracking map. The system will update regularly throughout the lifecycle of the container based on carrier data availability. Hovering over any of the location points on the map will display the date and time of the location update.
Shipment Itinerary Details
Users will have the ability to view additional MBOL and container movement details associated with their FCL shipments. As part of our tracking service, the system captures vessel itinerary and movement details associated with the MBOL and container.
Updates to Shipment Dashboard
The shipment dashboard now includes container-specific capabilities:
New Reference Types: MBOL and Ocean SCAC have been added as reference types and columns. You can add these columns to your dashboard view and use them for searching and filtering.
Container Statuses: The status filter now includes all container-specific statuses, allowing you to easily identify and manage containers at different stages of their journey.
Search and Filter: Both MBOL and Ocean SCAC are fully searchable, enabling quick access to your FCL shipments.
Ocean Carriers and Contract Rates
Shipwell supports ocean-specific carriers, allowing you to create carrier profiles and leverage negotiated contract rates directly within the platform. This enables accurate quoting and cost management for your ocean freight operations.
Ocean-Specific Accessorials
FCL mode includes support for industry-standard ocean freight accessorials, enabling accurate cost capture and invoicing:
Terminal Handling Charges (THC) - Charges for handling containers at the terminal
Documentation Fee - Fees for processing shipping documentation
Container Imbalance Fee (Repositioning Fee) - Charges for repositioning empty containers
Bunker Adjustment Factor (BAF) - Fuel surcharge adjustments
Peak Season Surcharge (PSS) - Additional charges during high-demand periods
Container Cleaning Fee - Charges for cleaning containers between uses
Change of Destination Fee - Fees for modifying the container's destination
Late Documentation Fee - Penalties for delayed documentation submission
Telex Release Fee - Charges for electronic release of cargo
Container Seal Fee - Fees for sealing containers
These accessorials can be added to shipments and managed through Shipwell's settlement features. Moreover, we will be able to quickly add more accessorial codes based on customer need.
Settlement for FCL Invoices
Use Shipwell's settlement capabilities to manage FCL freight invoices, including:
Capture carrier invoices with FCL-specific accessorials
Match invoices to shipments
Reconcile costs against quoted rates
Process payments efficiently
Document Management
FCL shipments support document uploads directly to the shipment record, enabling you to:
Upload bills of lading, customs documents, and certificates
Attach commercial invoices and packing lists
Store arrival notices and delivery receipts
Maintain a complete document trail for compliance and reference
Compass Integration
All FCL shipments are now supported in Compass, Shipwell's analytics and alerting platform. This integration enables you to:
Create custom alerts for container shipment milestones
Monitor container movements and exceptions
Track performance metrics across your ocean freight operations
Set up automated notifications for critical events
Analytics Support
Comprehensive reporting and analytics for ocean shipments, providing insights into transit times, carrier performance, cost trends, and operational metrics.
API Access
FCL shipment data, including tracking events and movement details, is available through Shipwell's API, enabling seamless integration with your existing systems and workflows.
What's Coming
We're continuously enhancing FCL mode capabilities. Here's what's on the roadmap:
Port Selection by UN/LOCODE Support for standardized UN/LOCODE port identification codes, providing a globally recognized system for selecting ports and reducing ambiguity in port selection.
Template Builder Support Create reusable FCL shipment templates to streamline repetitive booking processes and ensure consistency across similar shipments.
Shipment Stage Support Enhanced workflow management with defined shipment stages, enabling better process control and team coordination throughout the ocean freight lifecycle.
Rolled Container Status Dedicated status tracking for rolled containers (containers that miss their scheduled vessel), improving visibility when schedule changes occur and helping manage demurrage risks.
Drayage Mode - Container Statuses Ocean specific statuses for container tracking stages on Drayage Mode.
Multiple Container to a Single Shipment Allow users to have multiple containers to a single shipment.
LCL Mode Enable users to create and manage LCL shipments
For questions about enabling container tracking visibility or to learn more about FCL mode capabilities, please contact your Customer Success Manager.