Knowledge Base
Gain knowledge on how to conduct different actions within Shipwell
By Shipwell and 1 other2 authors162 articles
TMS Support Portal
EDI 204 Generation Behavior Based on Workflow Configuration
Support for Ton Weight Unit
Additional Group Support
RFP Request Re-bids
NetSuite App Enhancements
RFP Inactivate Carriers on Lanes
AI Studio Enhanced Activity Log & Exception Visibility
AI Studio Branded Email Outreach (Microsoft Outlook)
SMS Communication for Track & Trace AI Worker
Track & Trace AI Worker Configuration Enhancements
Multi-Day Planning and Appointment Window
Custom Stop Data Available in Address Book
New Shipment Creation Experience Page Updates
RFP Carrier User Interfaces
Product Book Permission Management
Initial Setup: Product Mass Import
Initial Setup: New Customer Setup
Initial Setup: New Address Book
Initial Setup: Address Book Mass Import
Initial Setup: New Product
Initial Setup: User Permissions
Initial Setup: New User Setup
Initial Setup: User Timezone
Initial Setup: User Notifications
Central Tag Management
Document Customization and Automation - Template Builder
Carrier Instruction Configuration
Settlement: Webinar on How to Maximize Your Settlement Potential
Settlement: Steps to Successful Onboarding
Settlement: Create and Manage Configurations
Settlement: In-App Generated Invoices
Settlement: Reporting and Analytics
Settlement: View Invoices Via Cards in Shipment Details
Settlement: View Invoices on Settlement Dashboard
Settlement: Automatically Generate Invoices on Behalf of Carriers
Settlement: In-App Uploaded Rendition and Invoice Packet
Settlement: LTL Capabilities in Shipwell
Settlement: Invoice Auto Dispute and Resolution
Settlement: Inbound EDI 210 Invoices
Settlement: Invoice First Pass Match
Settlement: In-App Uploaded Invoices
Generate QuickBooks / NetSuite Invoices and Bills (Accounting Invoices)
Including Target Rate to Shipment Bids & Financials
Archiving shipments
Automated PRO Number Assignment in Shipwell
How to Use Shipment Handling Units
LTL Pickup & PRO Numbers
Multi-Stage/Mode Shipments
Multi-Stage/Mode Shipments
New Shipments (multiple shipments)
Responsive ETAs
Parcel Label Configuration
Shipment / Service Currency of Record
Shipment request (LTL only)
Shipping / Pallet Labels
Stop Status Guide
Vendor-facing shipment request
Shipments: Internal notes & messages
Shipment Templates
Shipment Financials
Shipments Dashboard Management
Removing A Carrier Off A Load In 'Carrier Confirmed' Status
Specialized Equipment Types and Liquid Volume Measurement
Air Visibility (Beta)
Drayage Tracking - (Ocean Container)
Drayage - Track by MBOL and Shipment Details
Shipwell FTL Tracking Guide
Shipwell LTL Tracking Guide
Rail Tracking
Visibility - Descartes MacroPoint
Visibility - Tive Sensor Integration {In BETA}
Track and Trace AI Worker Overview
How to setup your Track and Trace AI Worker?
MacroPoint Integration Enhancements
Tracking Map Enhancements