Knowledge Base
Gain knowledge on how to conduct different actions within Shipwell
TMS Support Portal
EDI 204 Generation Behavior Based on Workflow Configuration
Support for Ton Weight Unit
Additional Group Support
RFP Request Re-bids
NetSuite App Enhancements
RFP Inactivate Carriers on Lanes
AI Studio Enhanced Activity Log & Exception Visibility
AI Studio Branded Email Outreach (Microsoft Outlook)
SMS Communication for Track & Trace AI Worker
Track & Trace AI Worker Configuration Enhancements
Multi-Day Planning and Appointment Window
Custom Stop Data Available in Address Book
New Shipment Creation Experience Page Updates
RFP Carrier User Interfaces
Initial Setup: Product Mass Import
Initial Setup: New Customer Setup
Initial Setup: New Address Book
Initial Setup: Address Book Mass Import
Initial Setup: New Product
Initial Setup: User Permissions
Initial Setup: New User Setup
Initial Setup: User Timezone
Initial Setup: User Notifications
Central Tag Management
Document Customization and Automation - Template Builder
Carrier Instruction Configuration
Settlement: Webinar on How to Maximize Your Settlement Potential
Settlement: Steps to Successful Onboarding
Settlement: Create and Manage Configurations
Settlement: In-App Generated Invoices
Settlement: Reporting and Analytics
Settlement: View Invoices Via Cards in Shipment Details
Settlement: View Invoices on Settlement Dashboard
Settlement: Automatically Generate Invoices on Behalf of Carriers
Settlement: In-App Uploaded Rendition and Invoice Packet
Settlement: LTL Capabilities in Shipwell
Settlement: Invoice Auto Dispute and Resolution
Settlement: Inbound EDI 210 Invoices
Settlement: Invoice First Pass Match
Settlement: In-App Uploaded Invoices
Generate QuickBooks / NetSuite Invoices and Bills (Accounting Invoices)
Including Target Rate to Shipment Bids & Financials
Archiving shipments
Automated PRO Number Assignment in Shipwell
How to Use Shipment Handling Units
LTL Pickup & PRO Numbers
Multi-Stage/Mode Shipments
Multi-Stage/Mode Shipments
New Shipments (multiple shipments)
Responsive ETAs
Parcel Label Configuration
Shipment / Service Currency of Record
Shipment request (LTL only)
Shipping / Pallet Labels
Stop Status Guide
Vendor-facing shipment request
Shipments: Internal notes & messages
Shipment Templates
Shipment Financials
Shipments Dashboard Management
Removing A Carrier Off A Load In 'Carrier Confirmed' Status
Air Visibility (Beta)
Drayage Tracking - (Ocean Container)
Drayage - Track by MBOL and Shipment Details
Shipwell FTL Tracking Guide
Shipwell LTL Tracking Guide
Rail Tracking
Visibility - Descartes MacroPoint
Visibility - Tive Sensor Integration {In BETA}
Track and Trace AI Worker Overview
How to setup your Track and Trace AI Worker?
MacroPoint Integration Enhancements