Knowledge Base
Gain knowledge on how to conduct different actions within Shipwell
By Shipwell and 2 others3 authors219 articles
- TMS Support Portal
- EDI 204 Generation Behavior Based on Workflow Configuration
- Support for Ton Weight Unit
- Additional Group Support
- RFP Request Re-bids
- NetSuite App Enhancements
- RFP Inactivate Carriers on Lanes
- AI Studio Enhanced Activity Log & Exception Visibility
- AI Studio Branded Email Outreach (Microsoft Outlook)
- SMS Communication for Track & Trace AI Worker
- Track & Trace AI Worker Configuration Enhancements
- Multi-Day Planning and Appointment Window
- Custom Stop Data Available in Address Book
- New Shipment Creation Experience Page Updates
- RFP Carrier User Interfaces
- Product Book Permission Management
- Track & Trace AI Worker Enhancements
- T&T Worker Enhancements
- Why Was My Tender Revoked? — All Revocation Scenarios Explained
- Carrier Perspective: Entering a Driver Call
- How Carriers Add Truck and Trailer (Power Unit) Information to a Shipment
- Carrier perspective: Book Now
- Carrier Perspective: Place a Bid
- Adding carrier rep or account rep
- Carrier Insurance Checks
- Carrier Exclusion Rules
- Carrier Management - Highway Integration
- CH Robinson LTL Integration Guide
- Load Board: New Carrier Setup
- Direct Carrier Integration Account Setup
- 'Access to All Customer Shipments’
- Priority 1 Direct Connection Setup
- FedEx Direct Connection Setup
- SAIA Direct Connection Setup
- ODFL Direct Connection Setup
- XPO Direct Connection Setup
- Averitt Express Direct Connection Setup
- Roadrunner Transportation Direct Connection Setup
- AAA Cooper Direct Connection Setup
- ABF Freight Direct Connection Setup
- Estes Express Direct Connection Setup
- Ward Trucking Direct Connection Setup
- Dayton Freight Direct Connection Setup
- R+L Carriers Direct Connection Setup
- Southeastern Freight Lines Direct Connection Setup
- Cloudtrucks Direct Connection Setup
- Echo Global Logistics Direct Connection Setup
- Oak Harbor Direct Connection Setup
- Pitt Ohio Direct Connection Setup
- Dock Scheduling Overview
- How to Block Dock Availability: Holiday Rules and Hours of Operation
- An Introduction to Appointments
- How to Set Up a Facility
- Scheduling, Re-scheduling, and Cancelling Appointments
- How to Manage User Permissions for Dock Scheduling
- Carrier Check In/Out and Reject Workflows
- Manual Appointment Approval Workflow Support
- Initial Setup: Product Mass Import
- Initial Setup: New Customer Setup
- Initial Setup: New Address Book
- Initial Setup: Address Book Mass Import
- Initial Setup: New Product
- Initial Setup: User Permissions
- Initial Setup: New User Setup
- Initial Setup: User Timezone
- Central Tag Management
- Document Customization and Automation - Template Builder
- Carrier Instruction Configuration
- EDI Connectivity Overview
- How Enable Amazon Freight in Shipwell
- NetSuite SuiteApp Customer Deployment Instructions
- Saferwatch Integration
- Shipwell Importers
- Single Sign On (SSO)
- Custom Scripts
- NetSuite SuiteApp Current Capabilities
- FCL Mode (Ocean)
- Global Search
- Tive Integration Enhancements
- Onboarding Carrier APIs (Uber Freight, Amazon Freight)
- RMIS
- Contracts
- Fuel Surcharge ( FSC ) Profile Configuration
- Zones (Contracts & RFPs)
- Request for Proposal (RFP) - Carrier View
- Routing Guide: Auto Quote & Tender LTL Shipments
- RFP Import
- Request for Proposal (RFP) - Shipper View
- Service Level Agreements (SLA)
- Fuel Surcharge (FSC) - Freight Carrier Association of Canada
- Orders: Overview
- Orders: New Order
- Order: Creation
- Order Level Handling Unit Identifier
- Groups Support | Initial Phase Completed
- Order Amount, Quantity, and Piece Count Examples
- Product Categories added to Order
- Custom Stop Data
- v2 Order Bulk Update Pickup/Delivery Times
- Multiple Order Stop Consolidation Strategy
- Product Category on Order Line Items
- v3 Orders List Page Updates
- Carrier-How-To: Resubmit a Rejected Invoice
- Settlement: Webinar on How to Maximize Your Settlement Potential
- Settlement: Steps to Successful Onboarding
- Settlement: Create and Manage Configurations
- Settlement: In-App Generated Invoices
- Settlement: Reporting and Analytics
- Settlement: View Invoices Via Cards in Shipment Details
- Settlement: View Invoices on Settlement Dashboard
- Settlement: Automatically Generate Invoices on Behalf of Carriers
- Settlement: In-App Uploaded Rendition and Invoice Packet
- Settlement: LTL Capabilities in Shipwell
- Settlement: Invoice Auto Dispute and Resolution
- Settlement: Inbound EDI 210 Invoices
- Settlement: Invoice First Pass Match
- Settlement: In-App Uploaded Invoices
- Generate QuickBooks / NetSuite Invoices and Bills (Accounting Invoices)
- Including Target Rate to Shipment Bids & Financials
- Settlements Invoice Filtering Improvements
- How to Automatically Archive Shipments
- How to Export Shipments to Excel/CSV
- How to Update Arrival and Departure Times on a Shipment Stop
- How to Save and Customize Dashboard Views (Saved Filters)
- How to Add, Change, or Remove Tags on a Shipment
- How to Mark a Shipment as Delivered
- Shipment Status Glossary: What Each Status Means
- API Reference: Shipment Stop Appointment Window Fields
- Pricing Intel: Understanding Lane History and Carrier Rates
- How to Cancel a Shipment (Including TONU)
- Load Board: Load Board & Request Bids
- Uploading and Deleting Documents on a Shipment (BOL, POD, Invoice, and More)
- How to Create a Hazmat Shipment and Hazmat BOL
- How to Update Your Distance Service (PC Miler Version)
- Archiving shipments
- Automated PRO Number Assignment in Shipwell
- How to Use Shipment Handling Units
- LTL Pickup & PRO Numbers
- Multi-Stage/Mode Shipments
- Multi-Stage/Mode Shipments
- New Shipments (multiple shipments)
- Responsive ETAs
- Parcel Label Configuration
- Shipment / Service Currency of Record
- Shipment request (LTL only)
- Shipping / Pallet Labels
- Stop Status Guide
- Vendor-facing shipment request
- Shipments: Internal notes & messages
- Shipment Templates
- Shipment Financials
- Shipments Dashboard Management
- Removing A Carrier Off A Load In 'Carrier Confirmed' Status
- Specialized Equipment Types and Liquid Volume Measurement
- Rate Confirmation: How to Get or Resend Your Rate Confirmation
- Air Visibility (Beta)
- Drayage Tracking - (Ocean Container)
- Drayage - Track by MBOL and Shipment Details
- Shipwell FTL Tracking Guide
- Shipwell LTL Tracking Guide
- Rail Tracking
- Visibility - Descartes MacroPoint
- Visibility - Tive Integration
- Track and Trace AI Worker Overview
- How to setup your Track and Trace AI Worker?
- MacroPoint Integration Enhancements
- Tracking Map Enhancements
- Distance & Drive Time Between Stops
- Itinerary & Planning Window Automation