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Track & Trace AI Worker Configuration Enhancements

Description: We've added new configuration options to give you more control over how your Track & Trace AI Worker operates:

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Written by Shipwell TMS Support
Updated over a week ago

LLM Model Selection Choose which AI model powers your Track & Trace AI Worker based on your preferences for speed, accuracy, or specific workflow needs:

Shipment Mode Filtering Configure which shipment modes the AI Worker monitors. Supported modes include Drayage, Full Truckload, Intermodal, Less Than Truckload, and Volume Less Than Truckload. Use the include/exclude toggle to define whether the AI Worker monitors only selected modes or everything except selected modes.

Agent User Account Assign a specific Shipwell user account for the AI Worker to act as when viewing shipments, updating tracking, and interacting with your data. The selected user must have permissions to view and update shipments, view drivers, and view company details.

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