What's New
Enhanced Location Tracking Granularity
Benefit: Greater tracking visibility and more detailed location history without compromising system performance.
We've increased the frequency of location data points displayed on the tracking map by reducing the distance threshold from 5km to 3km between tracking pings. This enhancement provides you with more location dots along your shipment routes, offering improved visibility into shipment movement and progress. Despite the increased data density, platform performance remains unaffected, ensuring you get richer tracking detail without any system slowdown.
What this means for you:
More precise route visualization - See a more complete picture of your shipment's actual path
Better milestone tracking - Identify stops, delays, or route deviations with greater accuracy
Enhanced customer communication - Provide more detailed location updates to your customers
No performance impact - Enjoy improved tracking detail with the same fast map loading times
Before: Location updates every 5km
After: Location updates every 3km - 67% more tracking detail
Improved Tracking Source Attribution
Benefit: Accurate identification of tracking data sources for better data quality and troubleshooting.
We've resolved an issue where shipments were displaying an "Unknown" tracking source in the location breadcrumbs. All tracking location breadcrumbs now correctly display the source of the location detail, providing clear visibility into your tracking data origins.
What was fixed:
Eliminated erroneous "Unknown" source labels on shipments
Ensured consistent source attribution throughout the shipment lifecycle
Why this matters: Accurate source attribution is essential for:
Data quality verification - Confirm your tracking data is coming from trusted sources
Troubleshooting - Quickly identify the origin of tracking updates when investigating issues
Audit compliance - Maintain clear records of how shipment locations were determined
Questions? Contact your Customer Success Manager or reach out to our Support team for assistance with tracking map features.