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User and Company Level Unit Setting

Shipwell now supports a user-level preference for displaying units in either Imperial or Metric units

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Written by Shipwell TMS Support
Updated over 2 weeks ago

Users can set their own preference, and company admins can establish a company-wide default. Once set, the chosen unit system is reflected consistently across shipment pages, order pages,
and all associated side panels - no manual conversion required.

WHAT CHANGES WITH YOUR SETTING

The chosen unit system applies consistently across:

Type

Imperial

Metric

Weight

lb/lbs, ton

kg

Dimensions

in/ft

cm/m

Volume

ft3/gal

m3/L

Temperature

°F

°C

Distance

mi

km

Measurements are displayed in the selected unit across all tables, forms, tooltips, and side panels on affected pages. Mixed-unit display on the same page is not supported. If the unit preference is unavailable, the system defaults to Imperial.

User Preferences (Manage → Users)

  • Available to all users

  • Each user can override the company default for themselves

  • New users inherit the company-level setting at account creation

PAGES UPDATED

The unit preference is now reflected on the following shipment pages:

  • New Shipment Dashboard (including side panel)

  • New Shipment Creation page

  • Shipment Detail page — View, Edit (including side panel)

  • Order Dashboard (v3, including side panel)

  • Order Detail pages — Create, View, Edit (v3, including side panel)

Notes

  • A single "Default Units" field controls all measurement types. There are no separate fields for weight, dimensions, volume, or temperature.

  • The country settings field has been removed from the Manage → Company page. Currencies are managed through: International Configuration:

  • The platform and related pages contain many different fields. There is the possibility that during this enablement, we have missed some. Please let us know if you find any

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