Enabling Overnight Hours
To use this functionality, ensure the following feature flag is active for your account:
Overnight Address Book Support
[NOTE] Importer Support: The Address Book Importer does not currently support overnight hour configurations. Please make these updates directly via the UI or the API.
How to Configure Overnight Schedules
When a facility stays open past midnight, the system interprets the "Close Time" as occurring on the following morning.
Example: Continuous Overnight (Sunday Night to Friday Morning)
If your facility opens Sunday at 10:00 PM (22:00) and remains open continuously until Friday at 6:00 AM, configure your settings as follows:
Sunday: Set an Open Time (22:00) but leave the Close Time empty.
Monday – Thursday: Set both Open (22:00) and Close (06:00) times.
Friday: Leave the Open Time empty but set a Close Time (06:00).
Single-Day Overnight Shifts
If you have a shift that runs past midnight but does not connect to the previous or next day, simply set a Close Time that is earlier than the Open Time on that same day.
Example: Opening Monday at 22:00 and closing at 06:00 (Tuesday morning) will be correctly recognized as an 8-hour overnight shift.
24/7 Operations
To set a facility as open 24/7:
Check the boxes for all seven days.
Leave all Open Time and Close Time fields blank.