Credit Limit - Accrued Balance

The system allows you to calculate the accrued value of shipments for customer to include this amount in the credit limit calculation. The formula for calculating the credit limit is Accrued Balance + Outstanding Balance (typically downloaded from an ERP) + cost to be applied to a shipment < Credit Limit.

In order to calculate the Accrued Balance, go to the Manage, Company screen and set all the shipment statuses that should be included in the amount. Typically these statuses would include any shipments where rates have been applied but they have not been delivered. The user can choose any shipment statuses to be included in the Accrued Balance.

After setting the Accrued statuses, you can go to the Manage, Customer screen and view the current accrued amount for the customer.

Based on the Customer Credit currency, only shipments in the selected currency will be included in the Accrual Amount calculation.

When applying rates to a shipment via the tender, bid acceptance, or instant rates processes, the system will check to see if the Accrual Amount + Outstanding Balance + Shipment Cost will put the customer over their credit limit. If so, a warning message will appear showing the information. If the user has been set up with permission to override the warning, an Approve button will appear on the screen. If the user does not have this permission, the system will stop them from assigning a carrier with costs to the shipment.