Part 1 — Get Your R+L API Credentials
You will need the following from R+L before configuring anything in Shipwell:
R+L Website Username and Password (your MyRLC login)
RLC Unique Key (API key)
RLC Account # (also called "Customer Code" — found on a previous BOL or invoice)
How to get the API key
Go to the R+L API setup page and log in with your MyRLC credentials.
Fill out the Business Contact Information and Technical Contact Information sections.
Accept the Terms of Service and click Save.
Your API Key (Unique Key) will appear in a yellow box at the top of the page — copy it.
If you do not have a MyRLC account yet, create one at rlcarriers.com/company/myrlc-signup.
Part 2 — Configure R+L in Shipwell
In Shipwell, navigate to the Carrier Profile for R+L Carriers.
Click the Accounts tab in the left margin.
Click Add Account.
Fill in the following:
Account Name (required) — give it a meaningful name (e.g. "R+L Carriers - Main").
Account Credentials (required) — enter your Username, Password, Unique Key (API Key), and Account # as prompted.
Modes (required) — select LTL (and any others that apply).
Origins — leave blank unless you need per-location routing with multiple accounts.
Destinations — leave blank for a single account.
Optional settings to consider:
Allow PRO # Assignment From Carrier — check this to auto-assign a PRO number at dispatch (recommended for LTL).
Bill To Terms — set if you want Prepaid, Collect, or 3rd Party applied automatically at dispatch.
Click Test Connection to validate your credentials before saving. A success message confirms Shipwell can reach the R+L API. If it fails, re-check your Unique Key and Account # for typos.
Click Save.
Part 3 — Verify It is Working
Once saved, go to the Instant Rate Results screen on a shipment. You should see R+L rates appear with your account name displayed under the carrier logo. If rates do not return, double-check your credentials (especially the Unique Key and Account #).
Additional Resources