Overview
You can upload and manage BOLs, PODs, rate confirmations, invoices, and other documents directly to a shipment in Shipwell. Documents can be added or removed at any point during the shipment lifecycle.
How to Upload a Document
Open the shipment from your Shipments Dashboard.
Click the Documents icon on the side panel of the shipment detail page.
Click Upload.
Drag and drop your file or click Browse to select it. Supported formats: PDF, PNG, JPG.
Select the Document Type:
BOL — Bill of Lading
POD — Proof of Delivery
Rate Confirmation
Invoice
Packing List
Other
Optionally add a description.
Click Save. The document will appear in the Documents section of the shipment.
How to Delete a Document
Open the shipment from your Shipments Dashboard.
Click the Documents icon on the side panel
Find the document you want to remove.
Open the document
Click delete document.
Important limitation: Settlement documents (documents tied to a specific invoice submission) cannot be deleted — they remain permanently attached to the invoice they were submitted with. Only standard shipment documents can be deleted.
Permissions note: If you do not see a delete icon next to a document, your user account may not have delete permissions on shipments. Contact your account administrator to review your user permissions.
Tips
Mark the shipment as Delivered before uploading the invoice — if the invoice is processed through First Pass Match and there is no recorded delivery date, it may flag as an exception and delay payment processing.
Rendition / Invoice Packet — If you have both a BOL and invoice in a single PDF, upload it as a Rendition / Invoice Packet. Shipwell will automatically classify and extract the invoice information from the combined document.
Carriers can also upload documents through their carrier portal; those documents are visible to the shipper and are flagged as carrier-uploaded.
Need Help?
If documents are not uploading, not visible after uploading, or you cannot delete a document, contact your Customer Success Manager or submit a ticket through the TMS Customer Support Portal.