What Does "Tender Revoked" Mean?
A tender is revoked when a shipper or broker pulls back a pending offer before the carrier accepts or rejects it. After revocation, the shipment enters Tender Revoked status and the carrier sees the load as Closed on their end.
Common Reasons a Tender Is Revoked
1. Manual Revocation
The most common reason. A user on the shipper or broker side clicked Revoke in the Bids tab while the tender was still pending. Steps:
Open the shipment by searching for the Shipwell Reference ID.
Navigate to the Bids sub-tab.
Scroll to the Tenders section.
Click Revoke. The shipment status changes to Tender Revoked.
2. Shipment Was Cancelled
If the underlying shipment is cancelled while a tender is still pending, Shipwell automatically revokes all open tenders on that shipment.
3. A Different Carrier Was Assigned
If a user assigns a carrier through another method (e.g., direct carrier assignment or a routing guide) while a tender is still pending, the original tender may be automatically revoked as part of that process.
4. Tender Was Reissued with New Terms
If the tender needed to be sent with different terms (different rate, expiration, or carrier), the old tender would typically be revoked first before a new one is issued.
Dashboard Behavior After Revocation
The Carrier column on the Shipments Dashboard changes from "Auction Running" to "-".
In the Carrier Bids page, the Request Bid table shows Closed.
What to Do After a Revoke
After a tender is revoked, the shipment is in Tender Revoked status. You can:
Issue a new tender to the same or a different carrier via Tender to Carriers.
Assign a carrier directly.
Post to the load board for open bids.