Skip to main content

Averitt Express Direct Connection Setup

Use this guide to configure an Averitt Express direct carrier connection in Shipwell so your team can request direct LTL rates and use carrier-connected workflows.

S
Written by Shipwell TMS Support

Setup overview

  1. Open the Averitt Express carrier profile in Shipwell.

  2. Create a new account under the carrier’s Accounts tab.

  3. Enter the required credentials and account configuration details.

  4. Save the account and validate with a live rating test.

In Shipwell, navigate to the relevant Carrier Profile for Averitt Express. If direct connectivity is supported, the profile will include an Accounts tab in the left navigation. Open that tab and click Add Account.

Account configuration

When creating the account, complete the following fields.

Field

Required

How to use it

Account Name

Yes

Enter a clear, meaningful name. This name appears in rate results beneath the carrier logo.

Account Credentials

Yes

Enter the API Key, and Account Number.

Origins

No

Use when multiple accounts apply to different pickup locations, or if the account has location specific rates. Leave blank if one account should work for all origins.

Destinations

No

Use when multiple accounts apply to different delivery locations, or if the account has location specific rates. Leave blank if one account should work for all destinations.

Modes

Yes

Select the transportation mode supported by this account, typically LTL.

Bill To Terms

Conditional

Choose Blank, Prepaid, Collect, or 3rd Party. If not blank, all bill-to contact fields become required.

Is Rate Share Provider

No

Leave unchecked for a true direct carrier account.

Account Notes

No

Add internal guidance such as lane usage, billing constraints, or facility-specific instructions.

Recommended setup pattern

  • Create one account per billing or facility scenario if the customer uses multiple account numbers.

  • Use Origins and Destinations to control which account is selected automatically.

  • Name accounts in a way that makes selection obvious, such as Direct - Chicago or Direct - West Coast Prepaid.

Best practice
If a customer has multiple site-specific pricing accounts, create separate Shipwell accounts for each one and scope them with Origin and Destination rules instead of using a single generic setup.

Bill-to configuration guidance

Bill-to settings affect dispatch behavior and can also impact rating outcomes depending on how the carrier validates the request.

  • If Bill To Terms is not blank, complete all related bill-to fields.

  • If the shipment already has bill-to data before dispatch, Shipwell keeps the shipment’s existing bill-to information.

  • If the shipment bill-to is blank and the carrier account contains bill-to data, Shipwell applies the account’s bill-to details during dispatch.

  • If both shipment and carrier account bill-to data are blank, Shipwell falls back to the company profile bill-to information at dispatch time.

Validation steps

  1. Save the account configuration.

  2. Create or open a valid LTL shipment with complete origin, destination, class, weight, and pallet details.

  3. Request rates and confirm that the direct account returns a quote.

  4. Verify the configured Account Name appears under the carrier logo on the rate results page.

  5. If dispatch is in scope, tender a test shipment and confirm whether a Pickup Number or PRO Number is assigned as expected.

  6. If tracking is in scope, monitor the shipment after tender to confirm status updates are flowing correctly.

Getting your Averitt Express API Key

Averitt Express Web Account

Login in to your customer account at https://www.averitt.com/

Click this link to go to the API Dashboard https://tools.averitt.com/secure/api-dashboard

Your API Key should be displayed at the top of the page.

Copy the API Key and paste it into the Shipwell carrier profile, when setting up your direct connection account.

Did this answer your question?