When a team member leaves your organization, you can remove their access to Shipwell by deleting their account.
Steps to Delete a User
In the top navigation, click Manage.
Select Company, then click Users.
Find the user you want to delete using the search or by browsing the list.
Scroll to the right and find actions
hit the delete button/icon
The user will immediately lose access to Shipwell.
Important Notes
You need the Users admin permission to delete users. If you do not see the option, you may not have that access level.
You cannot delete your own account — another admin at your company must do this.
If you need to delete multiple users, repeat the process for each one individually — bulk deletion is not currently supported.
If You Do Not Have Users Admin Permission
Ask another admin at your company to perform the deactivation, or contact your Customer Success Manager via the TMS Customer Support Portal to have it done on your behalf.