You can update your company's contact information, addresses, and other details directly in the Shipwell platform through the Company Settings page.
Navigation
Go to Manage → Company in the left-side navigation menu.
What You Can Update
From the Company Settings page, you can edit:
Company Name
Primary Phone Number
Primary Email Address
Mailing Address
Billing Address
Identifying Codes—DOT number, MC number, SCAC code
Permissions Required
You must have administrator-level permissions to edit company settings. If you do not see an editable Company page under Manage, your account may not have admin access.
If you need admin access, contact your account administrator to either make the changes on your behalf or grant you the appropriate permissions.
Updating Your User Profile (Personal Info)
To update your own personal contact info (name, phone, email) rather than the company's info:
Click your name or avatar in the top-right corner
Select Profile and Preferences
Edit your name, phone number, or email
Click Save
Need Help?
If you're unable to save changes or don't have access to company settings, contact your Customer Success Manager or submit a ticket through the TMS Customer Support Portal.