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How to Find, Download, and Print a BOL (Bill of Lading)

Written by Shipwell Help

Overview

Shipwell automatically generates a Bill of Lading (BOL) when a shipment is dispatched. You can download or print the BOL directly from the shipment at any time after dispatch.

How to Find and Download (Print) a BOL

  1. Open the shipment from your Shipments Dashboard (search by reference number, BOL number, or PO number).

  2. On the shipment detail page, click the Documents icon in the side panel (or navigate to the Documents tab).

  3. Locate the document labeled BOL in the document list.

  4. Click the BOL document to open it.

  5. Use your browser's download or print function to save or print the BOL as a PDF.

When Is the BOL Available?

  • The BOL is auto-generated by Shipwell when the shipment is dispatched (i.e., when a carrier is confirmed and the shipment moves to Dispatched status).

  • If the shipment is in Draft, Quoting, Quoted, or Tendered status, the BOL has not yet been generated — it will become available once the shipment is dispatched.

  • For Hazmat shipments, the BOL automatically includes the required hazmat fields and declarations.

Cannot Find the BOL?

  • Shipment not yet dispatched: The BOL is only generated at dispatch. If the shipment is in a pre-dispatch status (Draft, Quoting, Quoted, Tendered, Carrier Confirmed), wait until it is dispatched.

  • No documents showing: Check your user permissions — you need Shipments view access to see documents. Contact your account administrator if the Documents tab is not visible.

  • Need to upload your own BOL: If you have a carrier-provided BOL or need to add a custom BOL, you can upload it via Documents → Upload → Select type: BOL. See Uploading and Deleting Documents on a Shipment for full instructions.

BOL Customization

Shipwell supports BOL customization (logo, fields, layout) at the company level. See the Digital Documents - BOL Customization article for details, or contact your Customer Success Manager.

Need Help?

If you cannot locate the BOL or are experiencing document access issues, contact your Customer Success Manager (CSM) or submit a ticket through the TMS Customer Support Portal.

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