CH Robinson FTL Integration
Users now have the ability to access live FTL rates from CH Robinson via a direct integration with the Shipwell platform. This integration supports the ability to get contracted rates if they exist or spot market rates, receive tracking updates automatically, and receive associated shipment documents including invoices.
Enabling this integration is quick and easy. First go to Manage, Carriers, then locate your CH Robinson carrier profile. Once in the carrier profile, select the Accounts menu on the left side of the screen. The accounts tab will appear where you can then select the Add Accounts button. For CH Robinson you will need to enter an Account Name, Billing Address, and your CH Robinson C code.
Optionally, if you have multiple accounts for different shipping or receiving locations you can add locations in the Origin or Destination fields. If you only use one account these fields can be left blank.
Once the required fields are populated click the Connect button. If you have completed the setup properly you will see a green indicator showing you have successfully connected to CH Robinson.
To access the CH Robinson rates, from the shipment details screen for a FTL shipment click the Rates tab. Going to the Rates screen will automatically request FTL rates for any integrated carrier you have set up. Once the rates appear you can expand the rate to see the detailed line item costs by clicking the v next to the rate.
CH Robinson supports rates for FTL Dry Van, Flatbed, and Reefer equipment types. Multi-stop shipments are also supported.
You can now click the Selected button next to the rate to begin the dispatch process. After clicking the Selected button you will be taken to the confirmation page. Once confirmed the system will dispatch the shipment to CH Robinson and the shipment status will change to Tendered.
The system will receive tracking updates automatically, and these updated will appear in the Shipment timeline on the Shipment Tracking tab.
The system will also automatically receive any associated shipment documents, including invoices which will appear in the documents window.