A New Way to Navigate Shipwell
Shipwell now brings all navigation into a single sidebar on the left side of the screen, consolidating menus that were previously spread across the top header, your profile menu, and individual sections of the application.
The new sidebar is organized into three areas:
Quick Actions (Top): Access your most-used actions - Create, Search, and Ask Swifty (And other AI Workers) from anywhere in Shipwell.
Navigation (Middle): Find all Shipwell modules and sections in one place. Hover over menu items to explore submenus, then click through to the page you need.
Utilities & Profile (Bottom): Access notifications, tasks, help, and your profile settings.
Everything you use today is still available. Your existing pages and workflows remain unchanged; only how you navigate to them has changed. The result is a more consistent, centralized experience that makes it easier to find what you need and move between sections of Shipwell.
Why you'll like it
Everything in one place. Every section, shortcut and account setting lives in the same sidebar. You no longer have to remember whether something is in the top header, your avatar menu or a page's side menu.
More room for your work. Collapse the sidebar to a slim row of icons and your dashboards and tables get the extra width. Pages also use one header row instead of two, so you see more rows without scrolling (almost 10% more data per page)
Always know where you are. The page you're on is highlighted in the sidebar, and every record shows the list it belongs to, such as Address Book › Dock 4. You can also use the breadcrumbs in the headers to click and go back quickly. Get back to your list without starting over. Click the list name in the header and you return to the list with your filters still applied. You don't have to rebuild your search.
Fewer clicks. Create a shipment, order or carrier from any page, and see a section's pages just by hovering over it.
The same on every screen. The same navigation works on desktop, laptop, tablet and phone.
Switch without losing your work. If you need the old navigation for a while, switching keeps you on the same page with nothing you've entered lost.
How to use the sidebar
Expand or collapse it
Find the sidebar toggle at the far left of the page header.
Click it to collapse the sidebar to icons. Click it again to expand it.
Go to a page or Go deeper, then back
Multi-level navigation and hover-to-expand menus: Some sections have multiple levels (e.g., Managed > Company > Lane Management > RFPs). Hovering over a navigation item opens its submenu while keeping the current navigation in place, allowing you to explore options without navigating away. Clicking an item with additional levels opens the next submenu in place, letting you drill down through the hierarchy. Selecting a final destination navigates to that page.
Click Back at the top of the sidebar to go up one level at a time.
Use it while it's collapsed
Hover over an icon to see its name and that section's menu, then click a page to go there.
Quick actions at the top
Create: hover over or click it to start a new shipment (FTL, LTL, Volume LTL, Drayage, Parcel, Intermodal and more), quote, order, customer, carrier, address book entry or product from any page.
Search: opens Global Search. The keyboard shortcut still works: ⌘K on Mac, Ctrl+/ on Windows.
Ask Swifty: start a new chat with Swifty, if your account has it.
Your account tools at the bottom
Notifications, Tasks and Help are pinned at the bottom of the sidebar.
Your profile menu is at the very bottom. It has Profile and Preferences, switching between accounts (if you have more than one), Release Notes, Privacy Policy, Terms & Conditions and Sign Out.
How to use the page headers
Every page now has one header row: the sidebar toggle on the left, where you are in the middle, and the page's own actions (such as Import or Add New) on the right.
See where you are
On a list page, the header shows the list's name, such as Address Book.
On a record, it shows the list and then the record: Address Book › Dock 4, Orders › PO-1042.
On records with tabs, it shows the tab too: Carriers › Acme Freight › Contacts.
On create pages, it shows what you're creating: Shipments › Create New FTL Shipment.
Go back to your list with your filters kept
Filter or search a list, for example the Address Book.
Open a record from it.
Click the list name at the start of the header, Address Book.
The list comes back exactly as you left it, with the same filters and search.
Tip: the list name replaces the old back arrow. It's the quickest way back to where you were.
Shipment summary drawer
When you open a shipment's summary drawer from the Shipments dashboard or the side action button. The shipment's reference ID is now a link. Click it to open the full shipment. View is now the first option in the drawer's ⋮ actions menu.
Works on any screen size
Screen | What you'll see |
Desktop (wide screens) | The sidebar starts expanded. Collapse it whenever you like. |
Laptop and tablet | The sidebar starts collapsed to icons to save space. Hover over an icon to see its menu, or expand the sidebar. |
Phone | A compact bar at the top has a menu button, Search and Ask Swifty. Tap the menu button to open the full navigation as a drawer. |
Where did it go?
If you used to… | Now… |
Use the menus in the top header | Open the same section in the sidebar. |
Click your avatar in the top-right corner | Open your profile menu at the bottom of the sidebar. |
Use a section's own side menu (for example, under Company) | That section's pages are in the sidebar now. Click the section to open them. |
Click the back arrow at the top of a record | Click the list name at the start of the page header. |
Use the "+ New" button | Use Create at the top of the sidebar. |
Prefer the old navigation for now?
You can switch back to the old navigation at any time until January 1, 2027:
Open your profile menu at the bottom of the sidebar.
Choose Switch to old navigation and confirm.
Your page stays where it is, and nothing you've entered is lost. To come back, choose Switch to the new navigation from your avatar menu, or use the banner at the top of the page. After January 1, 2027, everyone uses the new navigation.
There are also controls to switch to the old navigation and the new navigation in your profile control widget.
Questions?
Contact your Customer Success Manager or reach out to Shipwell Support through Help in the sidebar.