Enter the driver's cell phone number in the Driver Cell field when assigning a driver to a shipment. A green checkmark and the cell phone's provider name will automatically appear underneath the number upon entering the phone number.

Select Save. The driver's information appears in the Carrier & Equipment section.

Hover over the red-circled "X," which indicates that the driver has not installed the Shipwell app.

By entering a driver's cell phone number in the "Driver Cell" field, the driver automatically receives a text message indicating they have been assigned to a shipment. This text message prompts the drover to download the Shipwell app.

If the driver does not download the app from the automatic text, a user can click the Shipwell App Tracking button and select Send Install Request. Another text message is sent, prompting the driver to download the app.

Once the driver has downloaded the app, either a robot icon (indicating the phone is an Android) or an apple icon (showing the phone is an iPhone) appears next to the driver's phone number. You can hover over the icon to see when the driver last opened the app.

The PIN is a number sent to the driver initially to access the Shipwell app and tendered shipment. If the driver ever needs reminding of the PIN, the driver's phone number is listed below.

In order for the Shipwell app to track a driver's location throughout the shipment's lifecycle, the driver must enable location services on their phone.

If a driver has not set their phone to "Always" allow GPS tracking for the Shipwell mobile app, the following pop-up will appear.

By clicking "Yes" to the above prompt, the driver will be redirected to their phone's settings, specifically the settings of the Shipwell App. Select location> Always.