Shipwell seeks to allow customers the ability to configure its settlement experience through the use of Settlement Configurations. Users with administrative permissions can create and manage these settlement configurations. These configurations currently establish how invoices run through First Pass Match and will eventually include additional items such as automated settlement email/notification configurations, auto-settle delivered shipments, and more.
Settlement Configurations - First Pass Match (FPM):
Financials upper threshold: Exception will trigger if the invoice received is greater than threshold amount (currency amount or percentage) above the shipment total.
Financials lower threshold: Exception will trigger if the invoice received is less than threshold amount (currency amount or percentage) below the shipment total.
Document requirement: Exception will trigger if invoice generated and document required is not part of the invoice. There is the option to require a document per delivery stop for POD documents. Remember if this per-delivery-stop POD configuration is active then it means that a separate document identified as POD is needed for the number of delivery stops in a shipment (e.g. 3 delivery stops means 3 POD documents uploaded).
Carrier match: Exception will trigger if invoicing party name is different than the carrier name on the shipment.
Multiple invoices: Exception will trigger if multiple active invoices are received for the same shipment. Invoices that are in ‘Cancelled’ or ‘Rejected’ status are not counted.
Shipment delivered: Exception will trigger if shipment is not marked as delivered when invoice is received.
Additional Settlement Configurations:
Add delivered shipment to ‘Delivered' dashboard: Defines how many business days after a delivered shipment that is not invoiced within Shipwell will be placed on the Settlement Dashboard 'Delivered’ segment.
Auto-generate invoice on behalf of carrier: Generate invoice on behalf of carrier automatically after a set amount of time after a shipment is delivered but not invoiced. [Note this Auto-Settle capability is activated on a by customer basis so if you want turned on then contact your Customer Service Representative.]
Auto-dispute invoices: If activated, an invoice that is identified as an exception initially will automatically be identified as ‘Disputed’ and your carrier will be notified of the disputed item. This can be configured based on which items you want to auto-dispute. This saves you time upfront from having to message your carriers themselves.
Each item can be turned on or off. If it is turned off, any invoice that is received when a FPM configuration is off will not have this FPM rule applied to it. If it is turned on later, it does not re-run prior items that have gone through FPM.
Each Invoice Exception Criteria and each Settlement Configuration (except 'Add delivered shipment to 'Delivered’ dashboard”) can be configured on a by carrier and by mode basis so that the configuration will only apply to the appropriate carriers and modes. Note there is the option to identify on a by carrier and by mode basis from an include perspective or an exclude perspective. By default, these rules are on an include basis. Further, if no carriers or no modes are selected on an include basis then it means that All Carriers and All Modes are desired. If the settlement rule does not apply to a shipment’s invoice because of the by carrier or by mode criteria are not met for a shipment, then it simply means when a freight invoice is received and processed with first pass match that it will not factor in that specific invoice exception criteria or the settlement configuration in question will not apply.
Settlement Configurations are available under ‘Manage’ → ‘Company’ → ‘Company Defaults’ → ‘Settlement’.
Some configurations have additional editing capability that can be accessed by clicking on the action drop down on the right. For example, here are the additional configuration options for ‘Financials upper threshold’, ‘Document requirement’, and ‘Auto dispute invoice’ configurations.
