Shipwell supports different shipments moved / services performed in different currencies. Each shipment / service has a currency of record wherein it establishes the currency that the shipment / service is transacted in. This currency of record is displayed to all the parties engaged in the shipment / service.

Each new shipment / service must indicate the currency of record. Throughout Shipwell shipment / service currencies are displayed leveraging the ISO 3-character currency code. The five currency of records that are available within Shipwell include:

Reach out to your Customer Service Manager if there is a currency of record not provided that your company uses and we can have that added.

The ‘Financials’ card of the ‘New’ → ‘Shipment’ page displays the 'Currency of Record' dropdown.

Creating a new service includes the selection of ‘Currency of Record’.

The Shipment Importer and Shipment API both support the selection of a designated currency of record for a shipment.

After a shipment has been created then a currency of record cannot be changed. This is important to maintain the integrity of the agreement between the parties.

Shipwell Company Administrators can manage which is the default currency of record for their users and further can designate if users can modify the currency of record. The Company Administrator can access this functionality by selecting ‘Manage’ → ‘Company’ → ‘Company Defaults’ → ‘International Configs’.

The initial default of your currency of record will be based on the company’s country designation under Company Profile (e.g. United States → USD). Choose from the ‘The currency of record will be used as the default currency throughout your account’ dropdown on which currency of record is defaulted for your users. Then, select or deselect the ‘Allow users to change currency of record’ checkbox depending on if you want or don’t want your users to change the currency of record.

Non-Shipment/Services Currencies: It is important to note that there are non-shipment currencies such as the value of a product or insured value that will not reflect the shipment / service currency of record. These items will reflect the currency of the company’s Company Profile no matter the currency of record for a shipment / service.

Contracts and Routing Guide Support: In Q2 2023 companies will be able to leverage currency of record in their contracts and routing guides additionally. Until this support is provided, companies cannot leverage a different currency of record within contracts or routing guides than your Company Profile country’s currency.

Turning on the Shipment / Service Currency of Record capability is currently done on a customer by customer basis. If you want this activated please reach out to your Customer Service Manager.