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How to access the app with Apple Family Sharing
How to access the app with Apple Family Sharing

How to redeem a subscription that a family member purchased

Updated over 7 months ago

Here's how to access apps using Family Sharing:

  1. Open the App Store on your phone.

  2. To find your family member's purchases, tap your profile picture at the top of the screen, then tap Purchased.

  3. Tap your family member's name to see their content.

  4. To download the app, tap the Download button next to it.

If you can't find your family's shared apps and content:

Check your Family Sharing settings:

Make sure that you're using the same Apple ID for Family Sharing and Media & Purchases. And make sure that purchase sharing is turned on. Then ask your family members to check their settings too. Here's how to check the Family Sharing settings:

If your phone has iOS 16 or later

  1. Go to Settings > Family.

  2. Tap your name.

  3. Make a note of which Apple ID is listed.

  4. Tap Purchases.

  5. Tap Apple ID for Purchases and make sure that you're signed in with with the same Apple ID that you use for Family Sharing. If not, tap Share using secondary Apple ID and enter the Apple ID and password for that Apple ID.

If your phone has iOS 15 or earlier:

  1. Go to Settings, tap your name, then tap Family Sharing.

  2. Tap your name.

  3. Make a note of which Apple ID is listed. You'll need to use this Apple ID to sign in later.

  4. Tap Back to go back to Family Sharing.

  5. Tap Purchase Sharing and make sure that Share Purchases with Family is turned on.

  6. Tap Back, then tap Apple ID.

  7. Tap Media & Purchases.

  8. Tap View Account.

  9. Sign in with your Apple ID. Make sure that you sign in with with the same Apple ID that you use for Family Sharing.

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