FAQs
Answers to your all your Shmoody related questions!
16 articles
- How can I receive a refund?Step by step refund instructions
- How do I cancel my trial or subscription?
- Why I can't download the App?
- Family Sharing: Yay or Nay!
- Want to Upgrade Your Plan? Here's How!
- How Do I Build My Own Routine?
- Having trouble syncing your Account into your new phone?
- App Crashing? Don't Panic!
- I'd Like to Delete My Data. How Can I Do That?
- Help! I Can't Log In!
- Where can I log my mood?
- Help! Apple has Denied My Refund
- My Refund Hasn't Appeared in My AccountYour refund was approved but you don't see it in your account yet
- How to access the app with Apple Family SharingHow to redeem a subscription that a family member purchased
- Free vs. Premium Plans of the Shmoody App
- I can't access Apple subscriptions to cancel my subscription