In September 2025, we introduced a refreshed dashboard design to make it easier for you to navigate and explore the full range of products in Shopflo’s suite. This is the spot to learn all about the new experience and what’s changed.
What's changed
At first glance, Shopflo dashboard may look quite different from what you’re used to seeing.
Universal Search
Quickly access any tab or feature in the dashboard with our new Universal Search, designed for seamless navigationUpdated sidebar
Your most frequently used tabs are now right up front, accessible instantly with a single clickUnified view of all Shopflo products
A dedicated space to customize and set up the entire Shopflo suite: Flo Checkout, Flo Cart, and Shop Pass, all in one place
Diving deeper to help you navigate
Universal Search
At the top of the navigation bar, you’ll find the search bar. Click it to open the search box and instantly find any feature or tab across the Shopflo platform
Updated sidebar
We have placed the most frequently used tabs in this section of the nav bar. Tabs that you can access from here:
a) Analytics
b) Orders > Abandoned checkouts (nested inside)
c) Discounts > Payment offers, Set discounts, Callout cards (nested inside)
d) Rewards (if you are using Shopflo rewards)
e) Segments
f) Automations
g) Reports
Note: You will now find abandoned checkouts nested inside "Orders" and Payments offers, Sets and Callout cards nested inside "Discounts" (refer the below image)
Unified view of all Shopflo products
Introducing Shopflo suites, where you will find all the flagship Shopflo products: Flo checkout, Flo cart and Shop Pass.
If you want to customise or configure any of these modules, simply click on them. A navigation panel will open with two clear sections:
Customise: Personalise the look and feel of the product.Example: In Flo Checkout, you can customise pages like Address, Payment, and Order Confirmation.
Manage: Set up and configure the product’s functionality.Example: In Flo Checkout’s Manage section, you’ll find settings for Shipping Zones, RTO, Upsell, One-Click Add-ons, and Category Insights.
Other important tabs
At the bottom of the side bar you will find key tabs like : Shopflo Apps, Billing, Setting and Help
a) Shopflo Apps: Explore all the apps that you can download for your store
b) Billing: Find out the running bill and the invoices generated
c) Settings: Store settings
d) Help: Reach out to support or raise feedback
FAQs
1. Can I switch back to the old experience?
It's not possible to revert to the previous version of Shopflo dashboard. To share your feedback on the new design, you can raise the feedback through clicking on Support icon at the bottom of side bar > Click on "Suggest a new feature"
2. Where did the abandoned checkouts tab go?
You will find abandoned checkouts under the orders tab now.
3. Where did the Payment offers go?
You will find payments offers under the discounts tab now.
4. Where do I setup the key functionalities for my checkout?
Click on Flo checkouts, a navigation panel will open and you can find all the key setups and customisations for your checkout there.
5. Where did my profile section go?
On the top of the side bar you can click your store name, and then click on your name to land on the my profiles section.