MoEngage is a customer engagement platform that lets you reach customers across push notifications, email, SMS, WhatsApp, and in-app messaging. Connecting MoEngage with Shopflo sends checkout events into MoEngage, so you can build flows around key moments — abandoned checkouts, order completions, and payment events.
What This Integration Does
Once MoEngage is connected to your Shopflo checkout, here's what you get:
Cross-channel triggers: push, email, SMS, WhatsApp, and in-app flows all fire from the same checkout events.
Key-moment coverage: abandoned checkouts, completed orders, and payment events are all sent through.
Matches your setup: pick your data centre and customer identifier type so events map to the right shopper every time.
Before You Begin
You'll need three credentials from your MoEngage account: App ID, Data API ID, and Data API Key. Find them in your MoEngage dashboard under Settings → APIs → Data API. Also note your MoEngage data centre (DC-01, DC-02, etc.) and the customer identifier type your account uses.
How to Connect MoEngage with Shopflo
Step 1: On the Shopflo Dashboard, open Apps & Integrations, choose the Re-marketing category, and select MoEngage.
Step 2: Click Configure.
Step 3: Enter your App ID, Data API ID, and Data API Key in the respective fields.
Step 4: Select your Data Center from the dropdown. This must match the data centre your MoEngage account is on.
Step 5: Select your Customer ID type — this is how MoEngage identifies customers in your account.
Step 6: Click on Activate. Your integration is now live.
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Need help? Reach out to us at support@shopflo.com and we will be happy to help.