Clevertap is a customer engagement and retention platform that lets you reach customers with personalised campaigns across push notifications, email, SMS, and in-app messaging. Connecting Clevertap with Shopflo sends checkout events directly into Clevertap, so you can trigger campaigns at key moments — abandoned checkouts, order completions, and more.
What This Integration Does
Once Clevertap is connected to your Shopflo checkout, here's what you get:
Cross-channel campaigns: push, email, SMS, and in-app messaging all draw from the same checkout events.
Key-moment coverage: abandoned checkouts and order completions trigger campaigns automatically.
Matches your setup: region and identity type (phone or email) are configurable so Clevertap recognises your shoppers correctly.
Before You Begin
You'll need your Clevertap Account ID and Passcode to complete this setup. Find them in your Clevertap dashboard under Settings → Project → Overview. Also note which region your Clevertap account is on (India, Europe, Singapore, or US) and which identity you use to identify customers (Phone or Email).
How to Connect Clevertap with Shopflo
Step 1: On the Shopflo Dashboard, open Apps & Integrations, choose the Re-marketing category, and select Clevertap.
Step 2: Click Configure.
Step 3: Enter your Clevertap Account ID in the first field and your Passcode in the second field.
Step 4: Select your Region from the dropdown — this should match the data centre your Clevertap account is on.
Step 5: Select your Identity type — choose Phone or Email depending on how you identify customers in Clevertap.
Step 6: Click on Activate.
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Need help? Reach out to us at support@shopflo.com and we will be happy to help.