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What if my phone number isn’t in your system?

Since Shopr Rewards operates as a closed network, you will be unable to complete account activation if your mobile phone number has not been pre-authorized in our user base.

Troubleshooting Steps

If the system rejects your number during registration, please check the following:

  • Verify your number: Ensure you are entering the exact mobile number where you received your original welcome text message and application download link.

  • Contact your sponsor: If you continue to face blocks, contact your sponsoring organization to ensure they sent us the correct contact details.

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