Canceling or withdrawing an application prior to acceptance and confirmation:
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No problem! The app will notify the Host that you are no longer available to work this shift and you will no longer appear as an available applicant. 

Canceling a job that you have been accepted for, but not yet confirmed:
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No worries! This is why we have a confirmation process. If you are no longer available to work this position, just cancel! The app will notify the Host that you have cancelled your application and are no longer available. (You've already been accepted, so the Host has their "eye on you" - let them know ASAP by confirming or canceling the position after being accepted)

​Canceling a confirmed or checked in job:
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​24 hours or more in advance:
We get it, things come up and life happens.  Once you cancel, we will send the Host an automated message letting them know you have canceled for their event. You are no longer confirmed for the position. You will not be paid.  If you wish to re-apply for the position, you can do so as a new applicant.

Less than 24 hours in advance:
If you cancel a job less than 24 hours prior to your position start time, you will automatically receive a 2-star rating and a "Same-day Cancellation" review.  
Once you cancel we will alert your Host that you have cancelled and our back-up system will get started on finding a last-minute replacement.  Future Hosts will be viewing your profile before accepting you to their events - and your same-day cancellations will be reflected.

*In the event this was an emergency, you can reach out to us at info@shortstaf.com to dispute it.  We know emergencies can happen, and will do our best to settle the situation.