Staf Help

Staff Articles for In-App Help

Christina Reynolds avatar Spencer Englander avatar Lena avatar
18 articles in this collection
Written by Christina Reynolds, Spencer Englander, and Lena

What is the address for my event?

I need the address for my job.
Spencer Englander avatar
Written by Spencer Englander
Updated over a week ago

Why is Stripe asking for "Business Info"?

Business Info, Stripe, Don't Have a Business, Looking for work
Spencer Englander avatar
Written by Spencer Englander
Updated over a week ago

Why was I not selected for a position?

Not selected for a job
Spencer Englander avatar
Written by Spencer Englander
Updated over a week ago

Staf Cancellation Procedure

What to do if you cannot make it to your confirmed shift…
Spencer Englander avatar
Written by Spencer Englander
Updated over a week ago

My position is Pending... What's next?

I've applied to a position, and the status is Pending... Now what?
Spencer Englander avatar
Written by Spencer Englander
Updated over a week ago

I've been notified about a "payment dispute", what does this mean?

dispute, payment dispute,
Lena avatar
Written by Lena
Updated over a week ago

How to: Signing up for Stripe

Stripe, Payment Account
Lena avatar
Written by Lena
Updated over a week ago

Why can't I apply to the position I want?

Applying
Lena avatar
Written by Lena
Updated over a week ago

My Host requested to "Extend Time", what does this mean and how do I accept it?

Extend time feature
Lena avatar
Written by Lena
Updated over a week ago

What is "Get Certified" and why should I do it?

Certified, ShortStaf Certified
Lena avatar
Written by Lena
Updated over a week ago

When can I message a Host?

Messaging
Lena avatar
Written by Lena
Updated over a week ago

What does it mean to "Check-in" and what is the process?

What is check-in?
Lena avatar
Written by Lena
Updated over a week ago

Staf Tips

Tips for Staf members
Spencer Englander avatar
Written by Spencer Englander
Updated over a week ago

I confirmed a position. What's next?

What to do after confirming for a shift.
Spencer Englander avatar
Written by Spencer Englander
Updated over a week ago

How to cancel a job

How to cancel a job as Staf. Need to cancel an application or a confirmed job? Here's how.
Christina Reynolds avatar
Written by Christina Reynolds
Updated over a week ago

What happens when I cancel a job?

When you need to cancel an applied, accepted or confirmed job.
Christina Reynolds avatar
Written by Christina Reynolds
Updated over a week ago

When will I receive payment?

Staf payment
Spencer Englander avatar
Written by Spencer Englander
Updated over a week ago

What does it mean to be "Reserve Staf" for an event?

Why am I receiving a message about being Reserve Staf? What does this mean?
Lena avatar
Written by Lena
Updated over a week ago