Withdrawing an application for a job: NOT ACCEPTED OR CONFIRMED:
No problem! Simply go to your Home Dashboard, press to view your Pending Shifts and select the job you want to cancel.  Scroll down to the bottom of the screen and press cancel.

Cancelling an application for a job: ACCEPTED, NOT CONFIRMED:
You can withdraw your application for any job through your Home Dashboard, under Pending Shifts; or the My Jobs tab under Applied jobs.  Just select the job you wish to cancel and scroll to the bottom of the screen and press cancel.  The app will notify the Host that you have withdrawn your application and are no longer available.

Cancelling a job: ACCEPTED AND CONFIRMED

More than 24 hours prior:
If you have already confirmed to work this shift, you have until 24 hours prior to your position start time to cancel. You can do this from your Home dashboard under Current Shifts or the My Jobs tab under the Current tab.  Just select the job you wish to cancel and scroll to the bottom of the screen and press Cancel.  The app will notify the Host of the event that you have cancelled and are no longer available. You will be removed from this event and will need to re-apply as a first time applicant if you are able to work again.

Less than 24 hours prior:
If you have already confirmed this job and checked in OR already confirmed and have not checked in, the steps to cancel stay the same as above.
However, cancelling less than 24 hours before your position start time results in an automated "Same-day Cancellation" review and a 2-star rating. Future hosts will see this rating in their consideration of your application to events.
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*In the event of an emergency you can contact us directly at info@shortstaf.com to dispute this.
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