Having trouble applying to a position? If you are getting an error or rejection notification, there could be different explanations of what you need to do.

Does the notification mention verification?

If it does, it is likely that you did not verify your phone number. To complete this process, you can tap your profile in the upper right-hand corner of your Home Dashboard. From here, you will see your phone number with orange text next to it. Simply click the orange text that says "Verify", and ShortStaf will send you a code to authenticate your phone number. After you put in the code, the orange text will then change to green, and your phone number will be "Verified".

Does the notification mention setting up payment?

If it does, you did not set up your Stripe account, which is how you get paid. To complete this process, you can either click "Set up payment account" inside the notification box, or you can go to your Account tab and tap "Setup payment account".

From here, you will be prompted to complete the Stripe form.