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What if my campaign is rejected?
What if my campaign is rejected?
Support Team avatar
Written by Support Team
Updated over a week ago

If your campaign is rejected, you will receive a notification in your Ad Builder Dashboard stating the reason.

Once you fix your creative, you must resubmit your campaign to go through the audit process again. You will need to click on the “Click here to modify your ad content” link to edit the campaign, update your start and end dates, as well as upload the corrected asset. You will then resubmit just as you did before.

Please note that you will be charged an additional audit fee of $1.00 for each banner image and/or audio creative. Audit fees are non-refundable and will be charged each time you have to submit creatives for auditing.

Click here to see the list of reasons your campaign might be rejected.

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