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Tracking a GE Appliances Order

How to track your GE Appliances order and connect with the delivery agent.

Laura Cooper avatar
Written by Laura Cooper
Updated over a week ago

Once you place your order, you can find all the information for that order on the Orders page, including tracking. For more information, take a look below:

Note: If your order is still processing, please reach out to the team using the chat, as they will need to contact the GE Appliance team.

Tracking a GE Appliances order

  1. Head to the Orders tab on the Sibi platform.

    1. Use the search bar to locate your order via confirmation number or address.

  2. After locating your order, click Track Order next to the estimated delivery date.

Status

Definiton

Processed

An order has been placed and is undergoing a criteria check to ensure it is properly received by GE Appliances.

In transit

The appliances are available and are being sent to the local delivery agent for last-mile delivery. Once the order arrives at the delivery agent, it will be ready for delivery.

Delivered

The order has been delivered.

Canceled

The order has been canceled. If the reason is unknown, please send a message in the chat, and our support team will assist you.

Once your GE Appliances order goes into transit, the GE Appliances delivery agent will be the best source for tracking information. Not able to find the delivery agent's contact information? Take a look below.

  1. You can find the delivery agent's information under Install Labor and Last Mile Delivery under the Track Order page.

    1. Click on either to locate the delivery agent's number.

  2. Note the Confirmation Number located on the right side of the main order detail page.

    1. The confirmation number must be provided to the delivery agent to track your order.

Have any questions or unable to reach the delivery agent? Use the chat to send us a message and a member of our Appliance Team will reach out.

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