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Why can't I withdraw?

Updated over 2 months ago

If when you try to withdraw you're getting an error banner "Something went wrong", head to the account tab of the app > Privacy and security > Reset. This will reset your biometrics. You can then re-enable them by clicking the orange banner. If you then go back to the Sidekick Wallet, your withdrawal should now work.
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If you continue to have problems however, please do get in touch with us via customer chat or support@sidekickmoney.com

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