We understand that “Easy Access” can be interpreted as “instant access” — but in the context of UK regulated banking, they’re not the same.
Our Easy Access savings account allows withdrawals at any time, but:
Savings must first be moved from the Savings Account to your Wallet
Then a separate step is required to withdraw from Wallet to bank
Transfers from Savings to Wallet are processed in the afternoon on business days (Mon–Fri), typically before 7pm
Requests made before 11am will usually be processed same day
Requests made after 11am will roll over to the next business day
Once in your Wallet, you can withdraw to your bank as outlined above. While this isn’t “instant,” the process is generally completed within 24 hours (excluding weekends and bank holidays).